Senior Key Accounts Manager

We are looking for a Senior Key Accounts Manager – Multi-Unit Business Development to drive the acquisition of new strategic Key Accounts across Central Ontario.
This is a sales-first, hunter-led role focused on opening corporate doors, securing master agreements, and winning preferred supplier status at the head-office level. Once new business is secured, the role evolves into long-term Key Account ownership and growth, but new business development is the primary mandate.

This role is designed for a competitive sales professional who thrives on winning enterprise-level deals, displacing incumbents, and building long-term relationships within multi-unit foodservice and hospitality organizations.

Key Responsibilities
New Business Development & Hunting (Primary Focus)
Identify, target, and develop new strategic Key Accounts within food service and hospitality organizations
Engage corporate head offices, brand leadership, and procurement teams to secure:
Master agreements
Preferred supplier status
Standardization across multi-unit foodservice operations
Actively pursue U.S. and Canadian quick-service and fast-casual brands expanding into Canada
Lead competitive sales cycles including:
Executive-level presentations
Product demonstrations, evaluations, and trials
Pilot programs and conversion initiatives
Win business through value-based, consultative selling, not price-driven tactics

Franchise & Multi-Unit Execution
Translate corporate agreements into unit-level adoption by working with:
Franchise owners
Operators
Regional and operations leadership
Support new restaurant openings, renovations, and equipment conversions
Ensure execution of corporate equipment and operational standards across franchise networks

Strategic Account Ownership (Post-Win)
Assume ownership of won Key Accounts and build long-term executive relationships
Grow penetration, share of wallet, and lifetime value across assigned accounts
Identify expansion opportunities across existing franchise and multi-unit customers
Partner internally to ensure customer satisfaction, retention, and repeat business

Sales Process, Governance & Reporting
Operate within a structured, disciplined, process-driven sales framework
Maintain accurate CRM data, forecasting, and pipeline discipline
Support pricing governance, contract approvals, and internal coordination
Collaborate cross-functionally with culinary, service, operations, and support teams
Provide regular, accurate sales updates and forecasts

Ideal Candidate Profile
We are looking for a Senior Key Accounts Manager within:

Food Service / Hospitality
Contract catering organizations (e.g., Aramark, Sodexo, Compass Group)
Multi-unit restaurant brands and franchise organizations
Quick-service (QSR) and fast-casual restaurant groups

Experience & Competencies
Proven success winning new business in foodservice or hospitality environments
Demonstrated ability to hunt into large, multi-unit organizations
Comfortable selling at corporate / head-office level
Competitive, resilient, and results-driven
Highly structured, organized, and disciplined in execution
Able to transition from hunter to strategic account owner
Strong career stability and long-term orientation

Cultural Fit (Critical)
Thrives in a process-driven, disciplined sales organization
Values preparation, governance, and execution
Views this role as a long-term career opportunity, not a stepping stone

Compensation & Benefits
Competitive base salary plus a competitive variable compensation
Company Vehicle + fuel and maintenance coverage
Paid Time Off: 20 days (vacation + sick days)
Benefits: Full benefits after probation
Retention Bonus: Up to 1 month salary after 2 years

Why This Opportunity
Senior, visible role focused on winning and building strategic foodservice accounts
Opportunity to influence corporate agreements and franchise execution
Exposure to high-growth QSR and hospitality brands
Clear long-term progression within a stable, professional organization