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Sr. Learning Consultant

2 months ago

Old Toronto, Canada ProViso Staffing Full time
Summary of day to day responsibilities:

Responsible for the development of innovative learning solutions and leads the end-to-end creation, execution and documentation (including communication, reporting and socialization) of long term / multi-year learning strategies and roadmaps based on business needs and enterprise strategy.

Senior Learning Solutions Architect:

The Senior Learning Solutions Architect (Sr. LSA) is responsible for the development of innovative learning solutions and leads the end-to-end creation, execution and documentation (including communication, reporting and socialization) of long term / multi-year learning strategies and roadmaps based on business needs and enterprise strategy.
This position manages relationships and deliverables across multiple phases and waves. It requires critical and strategic thinking as well the ability to balance between bank’s operating model and a program’s desired structure and governance.
A solid knowledge and execution of performance consulting practices, strategic planning, change management, collaboration, stakeholder management, project management and communication skills are critical to the role.

Job Description (Key Accountabilities):
  1. Acts as the primary point of contact and strategic partner to business leaders, HRBP’s and Talent and Learning COE leads including Project Delivery, Learning Technology and Learning Operations on day-to-day inquiries or BAU changes.
  2. Lead performance consulting and conduct needs analysis to diagnose gaps and develop effective solutions to address capability development needs.
  3. Lead/manage a team of Learning Solution Architects, including the ability to inform, review and support their management of portfolio(s) as well monitor and inform individual performance plans, provide coaching and lead career development conversations.
  4. Negotiate, influence and build strong relationships with business leaders, subject matter experts and HR partners to understand business strategy and evolving learning needs.
  5. Provide learning advisory and thought leadership to key stakeholders, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities and recommended solutions and rollout plans.
  6. Develop and execute the long-term learning strategy & plan and associated roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and deliver a great learner experience.
  7. Build the business case for learning development and define the rollout plan in collaboration with the business and other partners.
  8. Partners with L&D stakeholders to ensure L&D workstreams are appropriately staffed and resourced to support the initiative.
  9. Inventory and identify learning assets that map to new or existing capabilities to support business outcomes.
  10. Interact, collaborate and help influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned.
  11. Proactively align learning strategies to the capabilities needed to address evolving business needs.
  12. Act as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans.
  13. Manage issues or escalations in relation to the learning strategy within the portfolio.
  14. Develop and leverage relationships with external learning partners on best-in-class learning services.
  15. Align to enterprise frameworks or methodologies that relate to business architecture activities within the business area.
  16. Attend and participate in internal and external industry committees and/or conferences for learning professionals.
  17. Identify and implement process improvements that reduce costs or create capacity within learning development and delivery.
  18. Provide updates and report on the development of learning assets and materials as well as progress of the overall learning strategy to support business needs.
  19. Actively seek feedback from users and support areas including various COE leads.
  20. Keep abreast of emerging issues, trends and evolving business requirements and assess potential impacts.
  21. Act as a learning expert / lead, integrating cross-function understanding within their own field of specialty.
Department Overview:

The Sr. LSA is part of the Enterprise Learning & Development (ELD) team. The mission of the ELD team is to be a high performing team of learning & development experts who enable our business colleagues’ confidence by providing innovative and collaborative learning solutions that drive business results.
We listen to and respect each other’s diversity of thought, encouraging creativity and provide support on ideas to take them from ideation to reality.
We achieve our goals by providing frequent, transparent communication within our team and the businesses we work with, ensuring strong collaboration and setting realistic expectations for all stakeholders.
We live our values by taking ownership of our own development through continuous learning, supporting our teammates and frequent coaching and feedback.

Job Requirements:
  1. 10+ years of related experience.
  2. Solid understanding in the learning field to and ability to flexibly perform work and coordinate processes and information across related teams independently, as well as part of a team.
  3. An analytical mind with orientation to detail for handling initiatives, projects and programs with minimal direction from management.
  4. Sound knowledge of using analytical software tools, data analysis methods and reporting techniques, MS Office Suite and Internet applications.
  5. A dynamic professional with willingness to take initiative on tasks and projects.
  6. Advanced knowledge of multiple HR specialties, HR strategy development, HR policy, consulting principles, lines of businesses supported, banking industry practices, regulations, standards, tools and methodologies.
  7. Strong written and verbal communication skills with the ability to interpret policies and apply standards to complete assignments in a fast-changing environment.
Additional Information:
  1. Ability to perform a detailed needs assessment at the organizational, team and project level.
  2. Ability to scan the market and provide best-practice research and insights on a broad range of topics.
  3. Understand performance consulting methodologies and adult learning best practices.
  4. Enjoy working on complex issues and generating business-oriented, creative solutions.
  5. Strong planning and project management skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities while maintaining accuracy through attention to detail.
  6. Ability to build and deliver executive-level presentations.
Must have:
  1. Consulting experience.
  2. Fast paced environment – multiple deliverables.
  3. Executive level skills- strong stakeholders mgmt, excellent communication with executive level experience.
  4. MS office suite.
  5. Self – starter as it is a transitional environment, there aren’t set process right now, a lot of ambiguity.
Nice To Have:

Banking or Regulatory experience within a learning environment.

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