Senior Specialist, Risk Management and Governance

3 weeks ago

Toronto ON, Canada PSD Citywide Full time

About PSD Citywide PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.

PSD Citywide’s service areas are configured to meet three essential needs for governments: policy research and analysis, high-performance technology, and credible data. Through our infrastructure consulting and advisory practice, we work with decision-makers to refine organizational systems, programs and processes for better corporate outcomes.

As we continue to grow, PSD Citywide is looking to add a dynamic Asset Management Specialist to our Asset Management Advisory team. This is a Full Time Remote based role within Canada.

Responsibilities will include working directly with clients to analyze business and data requirements, design solutions to meet day to day work management needs and deploy recommended solutions within the CityWide software platform. The Asset Management Specialist will be expected to develop and maintain product specification, business and user requirements, training, and other system technical and business documentation. You will also provide some software testing and support, training and communicating with internal and external stakeholders to interpret, document and resolve and/or escalate issues in a timely, professional and customer centered manner.

Your experience should include software support/analysis or Infrastructure Asset Management in a municipal environment. The ideal candidate will also have experience with GIS & SAS environments, user requirements analysis, software testing and software end user training. You will utilize your experience to provide insight into improving Asset Management practices for municipal clients and ultimately implement those solutions to best fit the individual needs of each client.

Analyze and leverage client data, workflows and processes
Recommend process improvements and develop and implement data software configuration strategies
Participate and contribute in various projects related to asset management
Assist and initiate the lead on small projects with the guidance from senior team members
Create and maintain configuration, testing, process, project and training documentation

University Degree or College Diploma in Civil Engineering, Geomatics Engineering, Environmental Science, GIS Technician or similar program
~Knowledge & experience with Microsoft Excel, CMMS, GIS, and relational databases
~ Knowledge and working experience with municipal infrastructure asset management systems, municipal operations/building services and/or mobile applications would be considered an asset
~ Proven ability and experience in executing strategic asset management processes successfully
~ Highly developed analytical skills & software troubleshooting skills
~ Excellent verbal, written and analytical problem-solving skills, including the ability to communicate technical information to technical and non-technical staff
~ Project Management experience or PMP designation would be considered an asset for this role
~ Demonstrated ability to effectively facilitate complex implementation projects and communicate with key contacts within the public sector


Phone Interview
Virtual Interview
Candidates invited to an in-person virtual interview will meet with the department Manager and a member of the People and Culture team. We also encourage continuous learning through a Training & Development program allowing our employees to fully explore their interests and contribute to different product and service development teams at PSD.

Relocation Assistance Program
Social and Charity events and initiatives


PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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