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Project Manager/ Implementation Manager
2 months ago
Help us shape the future of HCM Software. Avanti is a determined and committed team that helps Canadian companies build better workplaces through our all-in-one HCM SaaS platform. We are proud to partner with some of Canada’s most recognizable brands, spanning from Corner Brook, Newfoundland to Victoria, BC. Avanti HCM is a highly configurable, fully integrated Payroll, Human Resource, Recruiting, and Workforce Management solution that enables our clients to manage their employees from hire to retire.
If you’re looking to grow within an organization that values autonomy, innovation, collaboration, and diversity - you’ve come to the right place
We have an exciting opportunity for an Implementation Project Manager with a demonstrated track record in SaaS implementations. In this role your project responsibilities will include project and stakeholder management, assist the gathering of client requirements, ensure that the configuration of Avanti’s solution is on time and meets the client’s needs, set and manage client expectations, proactively identify risks and communicate issues to the appropriate Account Manager or relevant stakeholders.
You enjoy variety and the challenge of leading, managing and performing tasks on both major software implementations and ad hoc projects. You will operate as a dedicated client advocate who leads, develops and executes implementation plans for Avanti products & solutions to ensure our clients are successful.
You are a quick study, able to learn new products and processes easily, and you enjoy leveraging that knowledge to help clients take advantage of new solutions provided by a game-changing software company. You are technically oriented with expert organizational skills, strong presentation skills and exemplary project management skills. You can train users effectively in a variety of environments, with a strong passion in solutioning to drive change to business outcomes. You must be able to articulate value, inspire and be comfortable consulting and collaborating with our clients remotely or in-person.
If making a difference and working with a company that helps its clients build better workplaces matters to you, then read on
Manage multiple projects concurrently within scope, time and on budget
Manage day-to-day aspects and tasks of the projects assigned
Track projects against the project plan, manage risks in a timely manner, prepare actions plans, and escalate when appropriate
Manage customer expectations, including reviewing customer deliverables, and items in scope
Define and manage out of scope requests and changes
Manage all implementation related issues, ensuring that all of them are followed through to completion
Provide regular status reporting and meet with clients regularly to discuss project progress, outstanding project tasks and risks
Responsible for project budgets and forecasting
Report project progress to internal Senior Managers
Software Development, Client Care, Account Management, Sales, etc.) to ensure efficient and effective system configuration, development, testing, billing, training and implementation are executed
Provide support to the Sales team during the pre-sales cycle to give prospective and existing clients insight into implementation processes. Build and maintain a positive, collaborative relationship across all disciplines, while ensuring that key business drivers are addressed
Seasoned Project Manager with 3-5 years of similar experience managing implementation projects
Experience in managing SaaS implementation projects or other implementation and delivery type roles
Technical understanding/ Business Acumen – not afraid to question and investigate so that challenges can be resolved quickly
Strong ability to influence and hold people accountable to project scope and timelines
Excellent communicator including written and spoken English
Knowledge of MS office is a must
We operate as a distributed team across Canada that lives its values of diversity and inclusion, integrity, innovation, and impact. From flexible health and wellness spending accounts to top-notch medical and dental plans, we've got you covered. It's all about helping you thrive and be the best version of yourself.
With our flexible time off program, you have the liberty to recharge whenever you need it. We believe that an inclusive environment harnesses the power of the diversity of our team. This allows us to drive innovative change by evaluating and adopting suggestions based on their value to our business. We know that embracing inclusion helps us, individually and collectively, to be better every day as a company and as people.
