Quality Assurance Specialist

3 weeks ago

Richmond Hill, Canada Morson Talent (Canada & USA) Full time

Location: North York, ON – hybrid
Contract Duration: 1 year with an option to extend the contract by 2 years in 1 year increments
Working Hours: 35 hours per week

Job Title: Quality Assurance Specialist

Scope of Work:
• Supporting the development, implementation and maintenance of QA documentation, tools and resources needed for the Quality Management Program and quality improvement and which are integrated and consistent with Engineering, Construction and Expansion (ECE) Group’s procedures, PMO governing documents and corporate standards;
• Leading internal QA audits of processes within ECE departments to assess process compliance, and identify process gaps and areas of improvement to increase efficiency, effectiveness, and quality;
• Conducting external QA audits on design consultants and contractors to verify conformance to the contractual requirements;
• Observing and interviewing process stakeholders, analyzing processes, providing qualitative and quantitative assessment, and using quality tools, techniques, and technologies, as part of audit process;
• Participating in the corrective action process, and following up on Audit Corrective Action Requests(CAR);
• Preparing reports and recommendations, and presenting the same, including non– conformance reports (NCR);
• Working closely with various personnel, including Project Management, Construction Management, PMO functional managers and ECE Management, to support Capital Projects and Major Projects portfolios, and tailor the quality management approach to project requirements;
• Providing guidance and support in the development of quality requirements for RFP/RFQ documents for design and construction contracts based on various delivery model such as Design-Bid-Build (DBB), Design-Build (DB) and Progressive Design Build (PDB);
• Participating in development of Inspection and Test Plan template based on technical specification QC requirements;
• Reviewing quality submittals from contractors and designers (Quality Plans and Inspection and Testing Plans);
• Training and educating construction staff (e.g. Senior Construction Inspectors) on the quality oversight and monitoring process in the field, to ensure Contractor’s compliance with contractual requirements;
• Creating and maintaining quality submittals/audit logs, meeting minutes and monthly QA reports;
• Participating in lessons learned workshops and continuous improvement initiatives;
• Preparing presentations and training material, utilizing written communication methods (e.g. emails, PowerPoint presentations and workshops), and delivering training to ECE on quality management and improvement, in general or in relation to applicable projects and/or framework(s).

Required Staff and their Qualifications and Experience
Qualification and Experience Requirements for the QA Specialist
The required qualifications and experience for such position can also be found below:
• Experience in leading internal and external quality audits for process and contract compliance, and business improvement;
• Experience and knowledge in quality management and continuous improvement;
• Extensive Experience in implementation and management of quality management programs for complex infrastructure and transit projects, including quality oversight of designer’s and/or contractor’s performance;
• Experience and knowledge with project controls and project management, including relevant standards, processes, procedures and tools; preferably in an engineering or construction environment;
• Extensive Knowledge of engineering and/or construction practices and standards;
• Well-developed research, investigative, and analytical skills; ability to problem solve using critical thinking;
• Sound judgement and ability to recommend process improvements and solutions to solve complex issues;
• Strong client management, relationship building, communication (written and verbal), presentation and conflict resolution skills to collaborate at all levels, working with team members, senior management, and process owners;
• Strong planning, organizational, and multi-tasking skills; high attention to detail and accuracy;
• Proficiency in software applications relevant to the work and area of responsibility (e.g. Microsoft Word, Excel, PowerPoint, Visio and SharePoint).

Formal education/training through which skills normally acquired:
Completion of a post-secondary college diploma or university degree in a related discipline (e.g. engineering, business), plus minimum ten (10) years of directly related experience in quality function in Transit projects in a project management, engineering, or construction environment; or a combination of education, training and experience deemed to be equivalent

Assets:
• Formal training as a Quality Management Systems Lead Auditor.
• Familiarity with ISO9001 and Six Sigma.

Problem Solving and Analysis
This position must exercise good problem solving and analytical abilities in order to recommend, integrate and improve the document control processes. This position will work with the following:
• Group/Department/Section plans, procedures, work instructions, and forms;
• Industry recognized project management and quality management theory, standards, practices, and technology;
• Project scope documents, technical documents, cost and schedule records, and stage gate submissions;
• Submissions from external designers and contractors.

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