Installation Specialist

4 weeks ago

Quebec, Canada Westlake Chemical Full time

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

The Installation Specialist will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions received from external contacts and internal departments. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our premium products. The region includes Quebec and Eastern Canada.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

  • Prepare and execute installation instructions, guides, videos and other tools for use in the field.
  • Train customers and sales personnel on proper installation techniques.
  • Develop product training methodology for classroom and field installation training.
  • Train installation crews on proper installation techniques.
  • Serve as the technical subject matter expert for product knowledge, building code and installation questions and inquiries.
  • Manage day-to-day issues and work with sales to ensure solutions are achieved.
  • Analyze and provide feedback concerning product development and pricing.
  • Approximately 75% travel required.
  • Perform other duties as assigned.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • Five (5) to Seven (7) years of experience of teaching product installation techniques in a manufacturing or construction environment
  • Previous experience in selling or installing siding, trim and decking products preferred
  • Possess demonstrated experience with presenting technical information to internal departments and external contacts both in written and verbal form
  • Possess strong organizational and project management skills with the ability to simultaneously manage multiple project assignments
  • Candidate must be able to plan, schedule and prioritize their time
  • Demonstrated ability to set and achieve high level goals with minimal supervision
  • Possess strong written and verbal communication skills
  • Must have the ability to develop and execute written test plans, collect and analyze data, and prepare concise reports summarizing the findings of work
  • Must have the ability to prepare and deliver oral and visual presentations
  • Ability to effectively communicate technical concepts to employees, supervisors, sales, customers, etc.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Bachelor’s degree in construction management or related field preferred
  • Must be fluent in both English and French

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

About Us

Westlake is a global manufacturer and supplier of materials and innovative products that enhance life every day. Headquartered in Houston, with operations in Asia, Europe and North America, we provide the building blocks for vital solutions — from housing and construction, to packaging and healthcare, to automotive and consumer. For more information, visit the company's web site at www.westlake.com .


Westlake (NYSE: WLK) is a global diversified industrial company that manufactures and supplies essential products that enhance the daily lives of people around the globe. Our products, now under a One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods. Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. Westlake is proud to contribute to driving a sustainable future through the creation of essential products that are Enhancing Your Life Every Day.

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