Virtual Customer Support

1 week ago

Repentigny QC, Canada WelcomeSpaces Full time

English will follow…
WelcomeSpaces révolutionne les interactions entre les professionnels de la finance et leurs clients grâce à une plateforme innovante et axée sur l’intelligence artificielle. Nous recherchons un(e) Spécialiste du Succès Client bilingue (français-anglais), dynamique et ambitieux(se) pour contribuer à notre croissance et garantir une expérience client exceptionnelle.

En tant que Spécialiste du Succès Client, vous jouerez un rôle clé dans l’adoption et l’utilisation réussie de WelcomeSpaces par nos clients, principalement des professionnels de la finance. Vous combinerez accompagnement technique, démonstrations produit et prospection pour maximiser leur satisfaction et l’impact de notre plateforme.
Ce rôle inclut un salaire concurrentiel avec une portion liée à des commissions basées sur vos performances.

Effectuer des démonstrations en ligne adaptées aux besoins des professionnels de la finance.
Mettre en avant les capacités uniques de WelcomeSpaces, notamment les fonctionnalités basées sur l’intelligence artificielle.
Configuration et accompagnement technique :

Assister les clients lors de la configuration initiale de leurs comptes.
Fournir des conseils personnalisés pour intégrer WelcomeSpaces dans leurs processus quotidiens.

Développement commercial :

Contacter des clients potentiels via des canaux numériques et les convertir en utilisateurs actifs.
Parfaitement bilingue en français et en anglais, à l’oral comme à l’écrit.
Expérience de 2 ans ou plus en service client, succès client ou vente.
Intérêt marqué pour les technologies innovantes, notamment les solutions axées sur l’intelligence artificielle.

Qualités personnelles :

Compétences techniques :

À l’aise avec les outils numériques, les CRM et les plateformes SaaS.
Opportunités de développement professionnel et formations continues.

—

WelcomeSpaces is revolutionizing interactions between financial professionals and their clients with an innovative platform powered by artificial intelligence. Our mission is to simplify and optimize these relationships by providing a modern, high-performance solution supported by cutting-edge technology.
We are looking for a Customer Success Specialist, dynamic, ambitious, and perfectly bilingual (English and French), to contribute to our growth and ensure an exceptional client experience.

As a Customer Success Specialist, you will play a key role in the adoption and successful use of WelcomeSpaces by our clients, primarily financial professionals. You will combine technical support, product demonstrations, and prospecting to maximize client satisfaction and the impact of our platform.
This position offers a competitive salary, including a performance-based commission component.

Deliver tailored online demonstrations to meet the needs of financial professionals.
Account Setup and Technical Support:

Assist clients in setting up their accounts during the onboarding phase.
Provide proactive support to maximize satisfaction among existing clients.
Engage potential clients through digital channels and convert them into active users.
Perfectly bilingual in English and French, both spoken and written.
~2+ years of experience in customer success, client service, or sales.
~ Knowledge or experience in the financial sector (major asset).
~ Technical Skills:

Proficient with digital tools, CRM systems, and SaaS platforms.
Competitive salary, including performance-based commissions.
Professional development opportunities and continuous training.

Join us and be part of transforming how financial professionals collaborate with their clients, leveraging artificial intelligence and exceptional user experiences.

  • Virtual Customer Support

    1 week ago

    Repentigny, QC, Canada WelcomeSpaces Full time

    English will follow… WelcomeSpaces révolutionne les interactions entre les professionnels de la finance et leurs clients grâce à une plateforme innovante et axée sur l’intelligence artificielle. Nous recherchons un(e) Spécialiste du Succès Client bilingue (français-anglais), dynamique et ambitieux(se) pour contribuer à notre croissance et...

  • Psychotherapist - Virtual

    1 week ago

    Gatineau, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Psychotherapist - Virtual

    1 week ago

    Gatineau, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Virtual Territory Manager

    4 months ago

    Montréal, QC, Canada Inizio Engage Full time

    Virtual Territory Manager Inizio Engage Canada is seeking a Virtual Territory Manager will be responsible for communicating with HCPs to inform them and present oral health products in detail. This is a virtual role that reports to the Business Manager at Inizio Engage Canada. Key objectives: - Place phone calls/ hold virtual meetings on behalf of the...

  • Dev/eng Virtualization Infrastructure Tooling

    4 weeks ago

    Montréal, QC, Canada Fivesky Full time

    Are you an experienced DevOps Engineer with a background in virtualization and infrastructure tooling? Do you want to contribute to innovative infrastructure solutions in a globally distributed, fast-paced enterprise environment? If so, then you might be Fivesky's next **Dev/Eng Virtualization Infrastructure Tooling **expert! **Who you are**: - A DevOps...

  • Virtualization Engineer With Python Iaas

    1 week ago

    Montréal, QC, Canada Eviden Full time

    Job title: Developer/Engineer - Virtualization Infrastructure tooling Locations: Onsite-Montreal CA Type: Fulltime with Eviden (An ATOS Business) You have: (must-have skills ) - Strong Python and Perl programming skills, writing secure, testable, robust code. - Experience of large (10k+ lines) collaboratively developed modular projects. -...

  • Virtualization Engineer With Python Iaas

    1 week ago

    Montréal, QC, Canada Eviden Full time

    Job title: Developer/Engineer - Virtualization Infrastructure tooling Locations: Onsite-Montreal CA Type: Fulltime with Eviden (An ATOS Business) You have: (must-have skills ) - Strong Python and Perl programming skills, writing secure, testable, robust code. - Experience of large (10k+ lines) collaboratively developed modular projects. -...

  • Virtual Psychotherapist

    1 week ago

    Gatineau, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Virtual Psychotherapist

    1 week ago

    Sherbrooke, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Senior Virtual Engineer

    1 week ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    Inclusion without Exception TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our...

  • Account Manager, Virtual Bank

    1 week ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Virtual Registered Social Worker

    1 week ago

    Montréal, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Customer Support Advisor, Bmo Investorline

    2 weeks ago

    Montréal, QC, Canada BMO Financial Group Full time

    VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO XXXXX Quebec,X0X 0X0 **Language requirements for the role**: Strong verbal and written languages skills in both French and English **Virtual/WFH** Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment...

  • Senior Architect

    6 days ago

    Montréal, QC, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. Our...

  • Bilingual Account Manager, Virtual Business Centre

    2 weeks ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Senior Architect

    2 months ago

    Montréal, QC, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. Our...

  • Virtual Registered Social Worker

    1 week ago

    Trois-Rivières, QC, Canada Teladoc Health Full time

    Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide. Serving over 9 million...

  • Associate Deposit and Payment

    4 weeks ago

    Montréal, QC, Canada BMO Financial Group Full time

    VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO XXXXX Quebec,X0X 0X0 Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of...

  • Customer Engagement Manager

    1 month ago

    Montréal, QC, Canada Third Bridge Full time

    At Thirdbridge, we take pride in bringing together passionate individuals and visionaries through an unparalleled culture. Our daily mission is to collectively create useful and sustainable software solutions, and we thrive when doing so, ensuring excellence in our work. As our first Engagement Manager, you will play a pivotal role in enhancing our client...

  • Virtual Desktop Support Engineer

    1 week ago

    Montréal, QC, Canada US Tech Solutions Full time

    12+ Months Contract with possible extension Installing windows 10/11 and troubleshooting, hardware break/fix · Providing onsite support to Systems Must be bilingual (french/english) speaker · Desktop support technician (Win10/11, software install and troubleshooting, hardware break/fix). · May have to work shifts · Potential for a full time...