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Pharmacy Manager

2 months ago

Canada Lawtons Drugs Full time

Career Group: Pharmacy Careers 

Job Category: Retail - Pharmacy 

Travel Requirements: 0 - 10%

You’ll be part of our pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top priority.

Responsibilities

Exceed internal and external customer expectations by building strong relationships and delivering customer centric solutions; role model, coach, and reinforce customer service expectations on a daily basis for all staff

Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labour, monitor margin, and control shrink 

Act in the patient’s best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs

Inspire a positive, patient-focused culture and experience, product availability and customer service standards while developing and monitoring business plans to deliver on KPIs 

Actively engage in all areas of Fusion to ensure the patient/facility experiences seamless care and a consistent pharmacy experience across locations

Be an ambassador to uphold and instill company values, including championing all diversity, equity, and inclusion initiatives, ensuring the pharmacy is an inclusive environment

Manage the selection, onboarding, training and development, performance management, and succession planning processes 

Build and maintain strong team relationships in a supportive and motivating work environment that ensures an appropriate balance of labour with each team member working to full scope

Ensure all regulatory requirements and Company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented in the department; responsible to train staff and ensures adherence

Qualifications

Bachelor of Science in Pharmacy from a recognized institution

Must be a Licensed Pharmacist, in good standing, in the province of responsibility

Injection and First Aid Certification

Minimum of 2 years experience as a licensed pharmacist

Kroll software experience is preferred