Director of Care Permanent

Posting End Date: June 6, 2024

City: Winnipeg

Employer: Golden Links Lodge

Department / Unit: Clinical Senior Leadership

Anticipated Start Date: ASAP

FTE: 1.0

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Director of Care

Responsibility and Accountability

In keeping with the Mission, Vision and Values of Golden Links Lodge, the Director of Care is responsible for the provision of Nursing services and is accountable for the operation of the Department of Nursing. The Director of Care has overall responsibility for the quality and standard of care provided to the Residents of Golden Links Lodge, ensuring that Manitoba Health Standards for Personal Care Homes are met.

Position Requirements

• Develops, maintains and evaluates an environment that supports the delivery Resident care by professional and unregulated care providers on an 24 hour basis
• Provides leadership within the Interdisciplinary Team
• Performs additional management / administrative duties as delegated
• Assumes duties of the CEO for the facility as delegated or in the absence of the CEO
• Hours of work: primarily weekdays with occasional requirements to work shift and/or weekends.

Education / Licensure

• Registration with College of Registered Nurses of Manitoba (CRNM) required
• Baccalaureate Degree in Nursing required
• Certificate in Gerontology or Management studies preferred

Career Experiences

• Minimum 7-15 years recent experience in geriatric nursing, preferably in a personal care home setting
• 7-10 years recent experience in a management position.
• Demonstrated progressive leadership skills.
• In-depth knowledge of budget and staffing processes.
• Demonstrated skills in assessment, communication and problem-solving ability.
• Must be proficient in Microsoft Office, Word, Excel, PowerPoint, Web, MDS, EMR

Roles and Responsibilities

The roles and responsibilities of the Director of Care include, but are not limited to:

• Delivery of Nursing Services
• Responsible and accountable for the delivery of Resident-centered nursing care
• Facilitates the use of the nursing process to ensure Resident-centered care.
• Maintains awareness of current trends and practices in geriatric nursing practice
• Co-Chairs the Resident Care Advisory Council.
• Human Resource Management
• In collaboration and consultation with the CEO, provides leadership and managerial support to all personnel in the Nursing Department.
  • • Employs nursing personnel.
    • Ensures appropriate staffing levels on all shifts
    • Manages rotations and scheduling
    • Maintains attendance management for nursing staff
    • In collaboration, implements progressive discipline as appropriate and provides appropriate follow-up and evaluation
    • Appropriately applies the provisions of the collective agreements and human resource policies
    • Participates in human resources policy development, implementation and evaluation
    • Enables staff to pursue continuing education and professional development
    • Provides direct supervision to Clinical Coordinator and nursing staff
    • Responsible for the preparation and posting of staffing schedules to ensure funded staff coverage.
    • Enforces compliance with policies and procedures in promoting and maintaining the mission, vision and values of Golden Links Lodge.
    • Coordinates and conducts performance appraisals according to facility policy for all direct reports.
    • Assesses the learning needs of staff, facilitates the learning process and evaluates learning outcomes in collaboration with other departments as applicable
• Fiscal Resource Management
• In collaboration with the Chief Executive Officer:
• Monitors financial reports and monthly variance reports.
• Investigates variances and analyzes impacts
• In a timely manner, suggests an action plan that will address anticipated overages
• In collaboration with staff, implements a plan to address unnecessary expenditures
• Monitors supplies/equipment use
• Promotes awareness of health care costs and facilitates cost effective delivery of nursing care services
• Communication
• Maintains open communications to facilitate the accurate and timely flow of information
• Ensures confidentiality is maintained in accordance with the Personal Health Information Act (PHIA)
• Includes with staff in the decision-making processes
• Provides support and intervention for Residents and families / significant others related to nursing care concerns
• Maintains effective liaison with other departments and agencies as appropriate
• Develops, coordinates and implements in-services for staff as required.
• Attends all designated committees and meetings and ensures dissemination of information through facility.
• Infection Control
• Ensures recognized Infection Control protocols are in place and implemented.
• Analyzes data required for infection control purposes; monitors infection control standards
• Implements, maintains and updates infection control programs for the facility
• Identifies trends and formulates strategies to ensure positive outcomes
• Reports to the Resident Care Advisory Team (RCAT) at quarterly meetings
• Develops, implements, coordinates and evaluates a comprehensive Infection Control Program; analyzes staff illness reports to identify trends and provides appropriate follow-up to minimize risk to residents and staff
• Facility liaison with community health agencies (public health, provincial infection control)
• Risk Management
• Develops, implements, coordinates and evaluates a comprehensive Risk Management Program including Fire Safety (regular in-service, monthly fire drills), WHMIS Program, incident reporting, review of staff injury and WCB claims
• Participates in risk management program for the control of Resident, personal and environmental risks.
• Identifies and takes appropriate action in situations which may be potentially hazardous to Residents, staff or visitors
• Responsible for staff health policies
• Provides assistance and expertise in occupational health and safety for all employees
• Member of the Workplace Safety & Health Committee
• Quality Program
• Coordinates the Nursing components of the Quality Program
• Identifies trends and formulates strategies from collected data to ensure positive or improved outcomes.
• Interprets and follows up on the results of the quality monitoring activities, developing and implementing specific strategies to address identified needs in quality care and standards of practice
• Provides a facility-wide, quarterly report to Quality Council of the Board of Directors
• Supports and facilitates performance improvement initiatives by providing coaching and counseling.
• Staff Education
• Coordinates and facilitates a facility-wide policy and procedure review system
• Responsible for the policy and procedures related to the Department of Nursing
• Recommends acquisitions for and maintains staff library
• Provides mentorship to staff in the Department of Nursing to assess and assist with developmental needs
• Regulations and Standards
• Ensures and monitors compliance with professional regulations, professional practice standards, Codes of Ethics, Scope of Practice and provides input on related issues

Personal Qualities

• Committed to excellence in care of the resident population of Golden Links Lodge
• Mental and physical health to meet the demands of the position
• Demonstrated ability to be creative, assertive and innovative
• Ability to establish and maintain positive working relationships
• Demonstrated leadership qualities
• Demonstrated oral and written communication skills