Retail Store Manager

4 weeks ago

Winnipeg, Canada Collage HR Full time

Are you a natural at building relationships? Do you have an eye for style? Do you have an engaging and upbeat personality? This is an opportunity for you to shine

As a Retail Store Manager, you will provide management and day-to-day oversight of our boutique and work with our team to deliver an outstanding customer experience and uphold our reputation as a sustainable fashion brand in Winnipeg. You will directly impact our business by building your unique presence as a style advisor, coaching your team to be their best, and finding creative ways to entice our customers to return for a personalized shopping experience.

Anne Mulaire is a local Winnipeg boutique and manufacturer that produces and sells high-quality fashion garments to customers in Manitoba and across Canada and the US. All garments are eco-friendly and made using sustainable and ethical practices.

We are forward thinkers, innovators, and creators. We offer competitive compensation and benefits. If you are looking to play a vital role in the success of a well-established sustainable fashion brand, we want you on our team

Your Day to Day

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
  • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Ensure high levels of customers satisfaction through excellent service in the boutique, over the phone, via customer service email and on the website chat tool.
  • Respond to customer complaints and concerns in a professional manner.
  • Manage the retail staff schedule to ensure that all boutique shifts are covered and be on call in the event of a staff absence due to sickness or other.
  • Be a shining example of well behaviour and high performance.
  • Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
  • Assist HR team with staff performance evaluations to assess training needs and build career paths. Assist with recruiting as needed.
  • Ensure the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, steaming garments and other tasks as needed.
  • Keep current on our product and service updates.
  • Report on buying trends, customer needs, profits, etc.
  • Propose innovative ideas to increase market share.
  • Assist with coordination of special events or pop-ups.
  • Complete quarterly Boutique inventory with accuracy.
  • Secure merchandise by implementing and maintaining security systems and measures.
  • Perform daily tasks including opening and closing duties, processing of sales on the POS register system, cleaning, and maintaining the floor throughout the day to support overall store maintenance.
  • Assist production team with tagging, steaming, folding and any other tasks as necessary.
  • Assist any other team members with any other responsibilities as needed.
  • Additional store manager duties as needed.

What you’ll bring

  • Leadership – Lead a team that wants to win and develop their skills by modelling best practices and techniques while providing a positive work environment.
  • Expertise – Become an expert of the brand's selling behaviours, leveraging these behaviours with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Integrity – Be the face of the brand, maintain authenticity, live and communicate the Anne Mulaire values and ethos.
  • Adaptability – Optimistically acclimatize to environments of change whether through process, industry or organizational.
  • Collaboration – Contribute to an environment that supports transparency and cooperation among others.
  • A self-starter mentality and use of good judgment in all situations.
  • A demonstrated ability to develop relationships with customers and staff.
  • An upbeat, optimistic, passionate and friendly personality.
  • A demonstrated ability to be a team player and contribute to the store’s success.

Additional requirements

  • Proven successful experience as a retail store manager.
  • Previous retail experience a must, preferably in the fashion industry.
  • Exceptional communication skills, both verbally and written.
  • Flexible retail hours - availability to work some Saturdays and some evenings.
  • Flexibility during the busy holiday season (October to December) as shifts and hours may change.
  • Experience with Word, Excel and general computer skills.

Would be nice

  • Experience with alterations (marking or pinning hems, etc.)
  • Bilingual, English and French
  • Company events
  • Free on-site parking
  • Health & Dental benefits after 3 months of employment (for permanent full-time employees only)

Anne Mulaire is an equal opportunity employer. This means that we strive to make employment decisions at every point of the employment, from application to termination, based on merit. We want to have the most qualified person in every position. In addition, we believe an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued, included, and respected.

#J-18808-Ljbffr

  • Retail Store Manager

    2 weeks ago

    Winnipeg, Canada Tip Top Tailors Store - First Kenaston Place Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Assistant Store Manager

    1 week ago

    Winnipeg, Canada Volcom Store Full time

    The Volcom Store in Outlet Collection Winnipeg is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. Volcom is hiring an Assistant Manager. This is the perfect position for someone with a passion for retail, driven by sales and is looking for advancement...

  • Assistant Store Manager

    1 day ago

    Winnipeg, Canada Volcom Store Full time

    The Volcom Store in Outlet Collection Winnipeg is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. Volcom is hiring an Assistant Manager. This is the perfect position for someone with a passion for retail, driven by sales and is looking for advancement...

  • Assistant Store Manager

    11 hours ago

    Winnipeg, Canada Volcom Store Full time

    The Volcom Store in Outlet Collection Winnipeg is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. Volcom is hiring an Assistant Manager. This is the perfect position for someone with a passion for retail, driven by sales and is looking for advancement...

  • Retail Store Manager

    4 days ago

    Winnipeg, Canada Manitobah Full time

    **WE’RE HIRING!** **Retail Store Manager - Full-time** Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare. **Do you have a deep...

  • Retail Store Manager

    2 weeks ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The...

  • Retail Store Manager

    1 week ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The...

  • Retail Store Manager

    2 weeks ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Manager will...

  • Retail Store Manager

    2 weeks ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Manager will...

  • Retail Store Manager

    2 weeks ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Manager will...

  • Retail Store Manager

    1 week ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Manager will...

  • Retail Store Manager

    1 week ago

    Winnipeg, Canada Manitobah Full time

    NATIONAL OCCUPATION CODE 60020 POSITION TYPE FULL-TIME WHAT YOU WILL DO Reporting to the Director of Retail, the Retail Store Manager is responsible for daily operations of the store, ensuring the store achieves its sales goals, meets merchandise standards, and delivers operational excellence by building and leading a high performing team. The Manager will...

  • Retail Store Management

    4 days ago

    Winnipeg, Canada Urban Behaviour Full time

    **YM Inc. (Sales)** YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy S If you...

  • Retail Store Management

    2 weeks ago

    Winnipeg, Canada Stitches Full time

    **YM Inc. (Sales)** YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier,...

  • Store Manager, Polo Park

    1 week ago

    Winnipeg, Canada Saje Natural Wellness | Retail Full time

    **Description**: Reporting to District or Area Manager, the Store Manager (SM) is accountable for leading all aspects of their store’s business. Through attracting, leading and developing Team Members, the SM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to...

  • Store Manager

    2 days ago

    Winnipeg, Canada Warehouse One - The Jean Store Full time

    **Store Manager** **Kenaston, Winnipeg, MB** As a Store Manager with Warehouse One, you have a direct hand in leading your store to success! In this role, you get the opportunity to model outstanding customer service, take ownership in your store’s sales performance and operations, and coach your team to be their best. **What’s in it for you** - 50%...

  • Retail Store Manager

    4 weeks ago

    Winnipeg, Canada Showcase Full time

    Showcase is the Home of the Hottest Trends where our Stores, Teams, and In-store experience bring the world’s hottest products to life. If you are looking to help redefine retail, then this is the journey for you! **Responsibilities**: - Outstanding personal sales - Accountable for recruiting, training sales associates - A strong customer service...

  • Retail Store Manager

    1 day ago

    Winnipeg, Canada Tip Top Tailors - First Kenaston Place Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...

  • Manager, Retail Store

    2 months ago

    Winnipeg, MB, Canada MAC Full time

    We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for...

  • Retail Store Manager

    1 week ago

    Winnipeg, Canada Tip Top Tailors - Kildonan Place Full time

    _**Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!**_ **Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from...