Senior Technical Product Manager

1 month ago

Mississauga, Canada American Tall Full time

American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men and women, up to 7’1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent leadership team and family values that drive the business – respect, passion, support, and empowerment.

We believe the best ideas come from a diverse group of people. This is a special opportunity to join an innovative business with tremendous upside, and a work culture built on the foundation of respect, inclusiveness, and continued learning.

As the Senior Technical Product Manager for our DTC ecommerce brand, you will play a pivotal role in shaping our product strategy and driving the development of innovative solutions that align with our customers' needs and business goals. You will lead cross-functional teams to deliver exceptional user experiences, manage the product lifecycle, and continuously refine our offerings. The ideal candidate is a strategic thinker with a robust technical background, experience with Shopify, and familiarity with surrounding systems and integrations, along with a successful track record in product management within the ecommerce space.


Job Duties & Responsibilities
  • Define and Execute Product Roadmap: Develop and implement the product roadmap in alignment with company objectives and customer insights, ensuring it supports our growth strategy.
  • Cross-Functional Collaboration: Work closely with engineering, design, and marketing teams to develop and launch new features and enhancements across our technology ecosystem including platforms such as Shopify, CRM, ERP, and WMS.
  • Market Research and Analysis: Conduct thorough market research and competitive analysis to identify trends and opportunities for product innovation and differentiation.
  • User-Centric Requirements Gathering: Collect and prioritize product requirements based on user feedback, analytics, and business impact to inform product development.
  • Agile Development Facilitation: Lead agile development processes, ensuring timely delivery of high-quality products that meet market demands.
  • Performance Measurement: Develop and track key performance indicators (KPIs) to measure product success and guide future enhancements.
  • Stakeholder Communication: Maintain open lines of communication with stakeholders, providing regular updates on product progress, timelines, and strategic changes.
  • Best Practices: Advocate for best practices in product development, fostering a culture of continuous improvement.
Experience, Education & Designations
  • Education: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA is a plus.
  • Experience: Minimum of 8 years of product management experience, preferably in technical environments or ecommerce, with hands-on experience in Shopify and related systems.
  • Technical Proficiency: Strong understanding of Shopify and experience with surrounding systems, such as inventory management solutions, customer relationship management (CRM) tools, payment processing platforms, and analytics systems.
  • Technical Understanding: Strong grasp of software development processes and methodologies, including Agile and Scrum.
  • Product Management Tools: Proficiency with tools like JIRA, Confluence, and Asana for project management and collaboration.
  • Certifications: Relevant certifications (e.g., Certified Scrum Product Owner, PMP) are preferred.
Knowledge, Skills & Attributes
  • Leadership Skills: Proven ability to lead and collaborate with cross-functional teams to drive product success.
  • Analytical Skills: Experience in data analytics and user experience design to inform product decisions.
  • Market Awareness: Familiarity with emerging technologies and e-commerce market trends.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts clearly.

Why Join Us?

At American Tall, we take care of our employees and strive to create an environment where you can flourish. When you join our team, you'll enjoy a comprehensive range of benefits designed to support your personal and professional development.

Healthy Lunch Program: Enjoy delicious and nutritious meals curated by our personal chef, promoting a healthy lifestyle. Meals are $2 a day and all proceeds go to charity. Vegan and gluten-free options are available.

Annual Performance Bonus: Your hard work and dedication are rewarded with an annual bonus, reflecting your contributions to our success.

RRSP Matching: Plan for your future with our RRSP matching program, helping you build your retirement savings.

Health Benefits: We offer comprehensive health benefits for both single employees and families, ensuring you and your loved ones are well taken care of.

Tuition Reimbursement Program: We support professional development. We will reimburse up to $1000 a year for courses taken outside of work to further develop your skills.

Generous Vacation Package: We value work-life balance and offer a generous vacation package, complete with additional gifted days off to give you the time off you deserve.

Professional Headshots: Start your journey with us on the right foot All new hires on-site are invited to receive a professional photoshoot to capture their best side.

Community Engagement: We are committed to giving back. Our lunch program supports philanthropic initiatives that benefit the community.

Office Celebrations & Social Events: Experience the joy of working in a vibrant environment with regular office celebrations and in-person socials to connect with your colleagues.

Flexible Work Hours: We understand the importance of flexibility and offer work hours that can accommodate your personal schedule when needed.

Referral Program: Help us grow our team Receive rewards through our referral program when you bring in great talent.

Employee Discounts: Enjoy a 50% discount on our entire online collection.

Accommodations and Accessibility:

American Tall provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us at HR@americantall.com

Inclusion:

At American Tall, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of providing excellent quality and care in our products. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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