Manager, Clinical Support

3 days ago

Montreal, Canada Innovaderm Research Full time

Manager, Clinical Support,Head office, Montreal, Qc

The Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.

The manager is responsible to lead the activities and for overseeing the day-to-day management of the following groups:

- CRU (Clinical Research unit) Regulatory Affairs

- Clinical Research Coordinator Assistants and Team Lead

- Laboratory staff

This role will be perfect for you if:

  • You are strong in building professional relationships with your colleagues at all levels and you bring previous experience in managing employees
  • You excel on managing daily operations while ensuring compliance
  • You are a positive and engaging leader

RESPONSIBILITIES

More specifically, theManager, Clinical Supportmust:

Employee management

  • Manages performance, conducts formal performance reviews and talent conversation meeting with each employees of their group
  • Responsible to ensures that adequate resources are available to sustain clinical research unit activities (e.g., hiring, headcount, training, support)
  • Ensure adequate training of their group and oversees best practices to ensure alignment of practices across the team through adoption and use of all process and technology tools
  • Manages the team by enticing their commitment and encouraging positive communication and openness to feedback.

Laboratory

  • Oversees the activities of the clinical laboratory;
  • Project selection and startup;
  • Prepare the various study start-up questionnaires and the coordination of qualification visits to the research site in collaboration with the Director with their team;

Recruitment

  • Establishes and manages recruitment plans for upcoming and ongoing studies;
  • Provides and analyzes relevant data and statistics related to recruitment initiatives;
  • Manages publication of the Clinical Research unit advertisement;
  • Ensures the profitability of the business unit by analyzing the costs and benefits of the patient recruitment department;
  • Improves the overall quality of call center operations by providing continuous improvements;

General

  • Manages daily operations while ensuring compliance with service and quality standards;
  • Optimize the performance of patient recruitment team by improving communication with the clinic;
  • Reviews and follows standard operating procedures;
  • Collaborates with the Director CRU (Clinical Research unit) in the general and constant improvement of the procedures or the CRU and recruitment team;
  • Participates in audits of clients and inspections of regulatory bodies;
  • Supervises the collection, monitoring and update of regulatory documents carried out by the regulatory affairs assistant;
  • Contributes to the operation and/or corporate initiatives and in the assignment of special projects for the Clinical Research Unit;
  • Collaborates in the preparation and revision of SOPs and related tools;

Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training.

IDEAL PROFILE

Education 

  • Bachelor of Science or any other relevant specialization;

Experience 

  • At least five years of experience in a medical or research environment including 3 years in a management position;

Knowledge and skills

  • Demonstrates strong skills in management and continuous improvement;
  • Demonstrates strong communication and listening skills;
  • Bilingual (French and English), excellent oral and written skills;
  • Demonstrates an ability to learn quickly and an intellectual curiosity;
  • Ability to work in a team and to work on several tasks at the same time;
  • Integrity, diligence and rigor;
  • Sense of organization, initiative and autonomy;
  • Versatile and comfortable in a multitasking environment;
  • Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
  • Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines.

OUR COMPANY

The work environment

At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. 

As a Manager, Clinical Support, you will be eligible for the following perks:

  • Permanent full-time position
  • Company benefits package
  • Ongoing learning and development

About Innovaderm 

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America and Europe. 

Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. 

Innovaderm only accepts applicants who can legally work in Canada.

Medical Monitor Associate, Dermatologist (India) CRO - Medical Affairs India

Proposal & Contract Manager (Argentina) Corporate - Business Development and Marketing Argentina

Senior Project Manager (Poland) CRO - Project Management Poland

Senior Project Manager (Spain) CRO - Project Management Spain

Vendor Manager (Poland) CRO - Project Management Poland

Vendor Manager (Spain) CRO - Project Management Spain

Proposal & Contract Manager Corporate - Business Development and Marketing Spain or Poland

Clinical Operations Manager / Sr. CRA or Sr CTM - Hybrid role CRO - Clinical Operations North America

Regulatory Affairs Assistant Clinical Research Unit Montreal, Canada

Manager, Biostatistics CRO - Biometrics Canada

Clinical Research Associate II (Germany) CRO - Clinical Operations Germany

Associate Project Manager CRO - Project Management Canada

Project Manager (Argentina) CRO - Project Management Argentina

Project Director (Spain) CRO - Project Management Spain

Project Director (Poland) CRO - Project Management Poland

Accounting Analyst, Foreign Subsidiaries (Poland) Corporate - Finance Poland

Project Manager, Early phase CRO - Project Management Canada

Project Manager (India) CRO - Project Management India

Proposal and Contract Manager Corporate - Business Development and Marketing Canada

Clinical Monitoring Trainer CRO - Clinical Operations Canada

Clinical Monitoring Trainer (US) CRO - Clinical Operations USA

Manager, Regulatory Affairs (Spain) CRO - Regulatory Affairs Spain

Medical Technologist Clinical Research Unit Montreal, Canada

Manager, Regulatory Affairs (Poland) CRO - Regulatory Affairs Poland

Administrative Assistant, Human Resources Coporate - Human ressources Montreal, Canada

#J-18808-Ljbffr

  • Fsp - Clinical Project Manager

    2 weeks ago

    Montreal, Quebec, Canada Allphase Clinical Research Inc. Full time

    Your responsibilities include, but are not limited to: - Lead local evidence generation strategy and operations for key products/indications; Endtoend management of local study design, analysis and communication of results for local clientsponsored studies; Management of local research budget forecast, management and reconciliation; Management of operations...

  • Manager, Clinical Support

    23 hours ago

    Montreal, Canada Innovaderm Research Full time

    Manager, Clinical Support,Head office, Montreal, QcThe Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.The manager is responsible to lead the activities and for overseeing the day-to-day management...

  • Manager, Clinical Support

    3 days ago

    Montreal, Canada Innovaderm Research Full time

    Manager, Clinical Support,Head office, Montreal, QcThe Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.The manager is responsible to lead the activities and for overseeing the day-to-day management...

  • Manager, Clinical Support

    3 weeks ago

    Montreal, Canada Innovaderm Full time

    Manager, Clinical Support Montreal, Canada Clinical Research Unit Full-time Manager, Clinical Support, Head office, Montreal, Qc The Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research....

  • Manager, Clinical Support

    2 weeks ago

    Montreal, Quebec, Canada Innovaderm Research Full time

    Manager, Clinical Support, Head office, Montreal, QcThe Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.The manager is responsible to lead the activities and for overseeing the day-to-day management...

  • Early Phase Project Manager Ii

    2 weeks ago

    Montreal, Quebec, Canada Syneos Health Clinical Full time

    DescriptionProject Manager IISyneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve...

  • Manager, Clinical Support

    2 weeks ago

    Montreal, Canada Innovaderm Research Full time

    Manager, Clinical Support, Head office, Montreal, QcThe Manager, Clinical Support works in close collaboration with the Director, Clinical Research Unit and Clinical staff to manage team and offer support at the various stages of the management of Clinical Research.The manager is responsible to lead the activities and for overseeing the day-to-day...

  • Clinical Research Manager

    2 weeks ago

    Montreal, Quebec, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients This is a remote position with some travel.Oncology experience is preferred Position Purpose:The Clinical Research Manager (CRM) is responsible for the following:Primarily accountable for end-to-end performance and project management for assigned protocols in a...

  • Clinical Research Manager

    1 month ago

    Montreal, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose: The Clinical Research Manager (CRM) is responsible for the following: Primarily accountable for end-to-end performance and project management for assigned protocols in...

  • Clinical Research Manager

    4 weeks ago

    Montreal, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose:The Clinical Research Manager (CRM) is responsible for the following:Primarily accountable for end-to-end performance and project management for assigned protocols in a...

  • Clinical Research Manager

    4 weeks ago

    Montreal, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose:The Clinical Research Manager (CRM) is responsible for the following:Primarily accountable for end-to-end performance and project management for assigned protocols in a...

  • Clinical Research Manager

    4 weeks ago

    Montreal, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose: The Clinical Research Manager (CRM) is responsible for the following: Primarily accountable for end-to-end performance and project management for assigned protocols in...

  • Clinical Operations Manager

    2 weeks ago

    Montreal, Quebec, Canada ICON Full time

    As a Clinical Operations Manager - Regulatory, you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence.What you will be doing:The Clinical Operations Manager is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to...

  • Assistant Manager in Clinic

    2 weeks ago

    Montreal, Quebec, Canada Oeil Santé MD Full time

    See if you are our next:ASSISTANT CENTER DIRECTOR / ASSISTANT CLINIC MANAGER | 15-month temporary mandate**Eye Health MD (a partner of Vision Group) is a specialty eye clinic offering advanced eye care services and cutting edge technology. It is a leader in its industry, providing world-class eye care and treatment. Our advanced eye care clinics provide...

  • Assistant Clinic Manager

    2 weeks ago

    Montreal, Canada Vision Group Full time

    ASSISTANT CENTER DIRECTOR / ASSISTANT CLINIC MANAGER | 15-month temporary mandate  Eye Health MD (a partner of Vision Group) is a specialty eye clinic offering advanced eye care services and cutting edge technology. It is a leader in its industry, providing world-class eye care and treatment. Our advanced eye care clinics provide specialized services to...

  • Assistant Clinic Manager

    2 weeks ago

    Montreal, Canada Vision Group Full time

    ASSISTANT CENTER DIRECTOR / ASSISTANT CLINIC MANAGER | 15-month temporary mandate  Eye Health MD (a partner of Vision Group) is a specialty eye clinic offering advanced eye care services and cutting edge technology. It is a leader in its industry, providing world-class eye care and treatment. Our advanced eye care clinics provide specialized services to...

  • Clinical Research Manager

    1 month ago

    Montreal, Quebec, Québec, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose:The Clinical Research Manager (CRM) is responsible for the following:Primarily accountable for end-to-end performance and project management for assigned protocols in a...

  • Clinical Research Manager

    4 weeks ago

    Montreal, Quebec, Québec, Canada Parexel Full time

    PXL is seeking a Clinical Research Manager (CRM) in Canada for one of our large FSP clients! This is a remote position with some travel. Oncology experience is preferred! Position Purpose:The Clinical Research Manager (CRM) is responsible for the following:Primarily accountable for end-to-end performance and project management for assigned protocols in a...

  • Clinical Project Manager

    2 weeks ago

    Montreal, Quebec, Canada Novartis Full time

    394129BRClinical Project Manager - Site & Study Operations(SSO):CanadaAbout the roleLocation: Montreal, #LI-HybridAbout the role:We are looking for an innovative, experienced, and agile project manager who wants to have an impact on day-to-day planning, executing, and reporting of Global Drug Development (GDD) studies and make a difference in joining us to...

  • Manager, Clinical Research

    4 weeks ago

    Montreal, Quebec, Canada CADTH Full time

    Thursday, April 11, 2024 Status: Full time, indefinite Salary range: $110,000 to $137,000 per year CADTH is Canada's drug and health technology agency. We're a not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. We're funded by Canada's federal, provincial, and territorial governments, with the exception of Quebec,...