Manager, Medical Science Liaison

2 months ago

Mississauga, Canada GlaxoSmithKline Full time

Site Name: Canada - Ontario - Mississauga

Posted Date: Oct 11 2024

Within GSK Canada’s Medical Division, supporting the Vaccines & Respiratory therapeutic areas (TAs), dedicated to engaging with community care Health Care Practitioners. This individual will be responsible for leading individual Medical Science Liaisons (MSLs), in achieving excellence in our MSL capability, ensuring good governance and competency, and for delivering to customer and business needs as appropriate.

Details (Your Responsibilities):

The Manager will lead and inspire a team of MSLs:

  1. Lead, manage, coach and develop the Cross-TA Medical Science Liaison (MSL) team to help deliver the GSK mission and to ensure achievement of company objectives.
  2. Provide authoritative opinion on medical and ethical matters to support the MSL team and other colleagues across GSK, enabling the evidence-based use of GSK medicines and compliance with the relevant Canadian policy and regulatory requirements (e.g. PAAB code, Rx& D Code, Health Canada policy and GSK internal controls).
  3. Take ownership to ensure the medical therapy team develops and delivers the Medical Affairs Plans, including key data generation plans, scientific engagement plans and Customer Engagement Plans working closely with colleagues across the local, Regional and Global teams e.g. Marketing, Sales, Health Outcomes.
  4. Monitor the performance of the MSL team in delivery of these plans and performance metrics as per the Medical Affairs Dashboard and individual performance plans.
  5. Address data gaps and to remove key barriers to optimal medicine use.
  6. Ensure that the MSL team provides strategic medical input into clinical research activities and Global Medical Affairs Teams in support of future Canadian market needs, through knowledge of Canadian clinical practice, care pathways, key competitors etc.
  7. Line Manager to MSLs, providing strategic direction, Medical Affairs support and individual performance and development management.
  8. Collaborate strongly across the other MSL teams as well as other internal stakeholder groups.
  9. Identify and address MSL training and development requirements.
  10. Provide managerial oversight of MSL activities and implement an effective control framework to assure excellence in Medical Affairs governance and compliance.
  11. Identify and assist in management of issues regarding compliance with governance and risk management practices, including raising issues to governance boards.
  12. Work with Medical Leadership to ensure consistency in MSL ways of working across the business.
  13. Maintain current knowledge in diseases and relevant therapies in assigned therapeutic area.
Why you? Basic Qualifications:
  1. Scientific/medical background and relevant degrees with at least 3-5 years Pharmaceutical industry experience required.
  2. Previous experience managing and developing direct reports is desirable.
  3. Mastery of customer engagement - proven customer interface experience with demonstrated ability to manage relationships with External Experts.
  4. Mastery in stakeholder management and cross-functional collaboration (including commercial and medical education teams).
  5. Experience in navigating ambiguity and multiple stakeholders within large teams.
  6. Able to travel a significant portion of time.
  7. Proven communication skills using various mediums, as well as strength in negotiation and influencing skills.
  8. Knowledge of regulations governing information provision to customers within the pharmaceutical industry.
  9. Strong business and financial acumen.
  10. Strong strategic thinking skills at the therapeutic level.
  11. Must possess a good understanding of the Canadian healthcare marketplace.
Preferred Qualifications:
  1. Bilingualism is an asset.
  2. Previous experience managing field-based teams within a matrixed organization.
Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

Important notice to Employment businesses/ Agencies: GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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