Bilingual Senior Manager, Operations Transformation and Strategic Change

3 weeks ago


Calgary, Canada CMHC Full time
Job Requisition ID: 10089

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Occasional

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $121,130.97 to $151,413.71 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs. Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast. Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

  1. 3 weeks of accrued vacation.
  2. Annual individual performance bonus.
  3. Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  4. An inclusive workplace culture and environment with Employee Resource Groups and more.
  5. A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.
Join the Agreement Management team in the Senior Manager, Operations Transformation and Strategic Change position

In this role, you will lead the team responsible for the review of Agreement Management’s operating model. You will provide strategic direction and input to define and establish the future state of the Agreement Management function, all the while ensuring alignment with overarching corporate direction and objectives and building desire and acceptance for change. You will also collaborate and consult with internal and external partners and provide leadership and support to implement CMHC’s mission, vision and goals. This is a temporary position until December 2025.

What you’ll do:
  1. Provide guidance and strategic advice to senior management for the planning and delivery of transformation projects, the development of policies, processes, guidelines and systems, and the implementation of operating model or process improvements.
  2. Lead and manage the design and implementation of change initiatives, including new or revised strategies, activities, policies, procedures.
  3. Identify opportunities to create efficiencies within business processes and oversee the design and implementation of those that support enhanced client relationships, improved products and reduced risks.
  4. Build positive relationships and partnerships and identify key internal or external contacts for support and collaboration on projects with impacts outside of the business unit.
  5. Provide advice, guidance and strategic recommendations to policy and senior management on politically sensitive matters.
  6. Act as a catalyst for organizational change by building a shared vision with team members and colleagues, and influencing the translation of vision into action.
  7. Align people, work and systems to achieve project or program results.
What you should have:
  1. An undergraduate degree in a related field such as business, finance, commerce.
  2. A minimum of ten years of relevant experience in project management and change management with a minimum of three years of supervisory experience.
  3. Excellent people leadership skills.
  4. Superior oral and written communication skills including the ability to influence, negotiate and present information in a professional manner.
  5. Excellent relationship management skills, and demonstrated ability to foster trusting relationships with clients, internal, and external partners.
  6. Bilingualism (French and English).

It would be great if you also had:

  • A Project Management Professional (PMP) certification, or Change Management certification.
  • Strong analytical and problem-solving skills.
  • Applied knowledge of risk management.

Posting closing date: Note, the competition may remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada. CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. If you are selected for an interview or testing, please advise us if you require an accommodation. If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around

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