Loss Control Specialist, Residential

3 weeks ago

Montreal, Canada Underwriting Solutions Full time

Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.


Job Description
The Loss Control Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability. As a Loss Control Specialist, you are responsible for assessing residential/commercial properties and determining risks.


Competencies required to succeed:
  1. Strong customer service orientation
  2. Excellent communication skills, both written and oral
  3. Strong self-initiative, prioritization, and time management skills
  4. Well organized and thorough
  5. Curious and inquisitive with an interest in learning

Responsibilities:
  1. Access the internal systems and take ownership of inspection files
  2. Schedule appointments with clients to visually assess the properties (about 10%-time allocation) at a mutually convenient time
  3. Travel to the properties, tour and assess for risk features (about 50%-time allocation)
  4. While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks
  5. Converse with the owners to understand the history of the property, any risks, and answer any questions they might have
  6. Prepare detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40%-time allocation)

Accountabilities (To the District Manager):
  1. Reports have no errors or omission and provide accurate details of assessment results
  2. Contribute to team’s overall revenue goals
  3. Continually expand your expertise so you can assess more complex properties.

To the owners of the assessed properties:
  1. You have the tact and professionalism for convenient, excellent experiences
  2. Your regularly provide value added services within your role and expertise

Qualifications:
  1. Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or bachelor’s degree)
  2. Experience with building codes, fire services, construction and maintenance will be an asset
  3. Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports.
  4. Skillful communication techniques for customer service and report writing.
  5. Experience as an underwriting assessor or in the insurance field preferred.
  6. Ability to read, write, and speak both English and French required/desired
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