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Store Manager

3 months ago

Burlington, Canada Spiritleaf Burlington Full time

Store Manager

It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Spiritleaf – Burlington is looking for a Store Manager to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.
Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity.

The Challenge

In the role of Store Manager, you will lead and inspire by taking a forward-thinking approach to the retail experience to ultimately drive sales and create an environment that is engaging, educational and inspiring to both customers and team members.

The Responsibilities

LEADERSHIP & TEAM MANAGEMENT

  1. Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
  2. Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression.
  3. Develop & Coach: develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability.
  4. Inspire & Motivate: inspire teams through values, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values and mission.

BRAND EXPERIENCE

  1. Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized.
  2. Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer.
  3. Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience.

VISUAL & BUSINESS OPERATIONS

  1. Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market.
  2. Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions.
  3. Manage Operational Execution: collaborate with head office to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability.
  4. Manage Visual Execution: collaborate with key partners to assess timely and effective execution of store structure, outfitting, display, and merchandising while assuming accountability for the store’s profitability.

COMMUNICATIONS & RELATIONSHIPS

  1. Provide Meaningful Feedback: set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.
  2. Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and to facilitate problem-solving.
  3. Adaptability: encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

QUALIFICATIONS

  1. You have a minimum of 3 years of proven success in building customer relationships and providing the ‘wow’ experience in a retail management or supervisory position.
  2. You have a love for our products and want to share your passion with your team and your customers through toxin-free education.
  3. You bring new ideas and enthusiasm to drive sales and lead your team to success.
  4. You’re an operational ninja with an entrepreneurial spirit and are always looking to develop your business skills.
  5. You have open availability to be at the store when your store needs you.
  6. You must be at least the minimum required legal age in your province, and be able to pass a police background check.
  7. You must be a Qualified Cannabis Worker in addition to completing your provincial Cannsell Certification.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 35 – 40 per week

Additional pay:

  • Bonus pay

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Retail management: 2 years (required)
  • Cannabis Industry: 2 years (required)

Licence/Certification:

  • CannSell (required)

Work Location: In person

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