Director, Central Services

3 weeks ago

Old Toronto, Canada Neighbourly Pharmacy Inc. Full time

Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivatedDirector, Central Services & Automation, to join our growing Support Centre Team

ABOUT US:

Since 2015, Neighbourly has expanded its diversified national footprint to include 290+ locations, reinforcing the Company's reputation as the industry's acquirer of choice. You will directly contribute to our rapid growth which has regularly been recognized externally, including receiving the following accolades:

  • Ranked #1 fastest growing company in Canada (Globe and Mail, 2020)
  • Requalified on the Globe and Mail’s Top Growing Companies list in each of 2021 and 2022.
  • Named as one of Canada’s Best Managed Companies for three consecutive years (2021, 2022 and 2023)
  • Recognized on the 2022 New Innovators list (by Canadian Business magazine in partnership with the Brookfield Institute for Innovation + Entrepreneurship)
  • Recognized on Canadian Business’ 2020 Growth List.

POSITION SUMMARY:

The Director of Pharmacy Central Services & Automation will play a crucial role in overseeing and managing all aspects of our central services strategy, including central fill, compounding, and automation strategy. This role will oversee and provide leadership to all Neighbourly Pharmacy central services facilities across the country and will be responsible for developing a long-term strategy and vision for central services. This position requires a dynamic leader with a strong pharmacy background, operational expertise, and the ability to drive excellence in pharmaceutical services.

While this is a fully remote position, our ideal candidate will be based in Western Canada as there is a significant travel required in that region.

RESPONSIBILITIES:

  • Operational Leadership:
  • Oversee and manage daily operations of the central services facilities, including but not limited to our sites in BC, AB, SK, MB & ON, ensuring compliance with all relevant regulations and standards.
  • Develop and implement operational processes and protocols to optimize efficiency and accuracy in medication dispensing.
  • Manage the P&L for the central services sites.
  • Work collaboratively with the regional operations leadership team to manage the day-to-day aspects of running these sites along with providing the best-in-class service to the stores as well as optimize the use of the central services facility.
  • Team Management:
  • Lead and mentor the Central Services site leaders, fostering a culture of teamwork and continuous improvement.
  • Develop a robust talent pipeline to ensure best in class talent is being developed for future roles within our centralization teams.
  • Conduct regular performance evaluations and provide feedback for staff development.
  • Strategy & Business Development:
  • Work collaboratively with business analytics, operations, pharmacy & finance team to build a medium- and long-term strategy to optimize centralized services.
  • Create a business development strategy to bid on new business (RFPs, B2B opportunities etc.) to integrate into the central fill facilities.
  • Lead our automation strategy for the Company, ensuring our automation investments are aligned with our future growth strategy across the Company.
  • Regulatory Compliance & Quality Assurance:
  • Ensure adherence to all national, provincial, and local pharmacy laws, regulations, and guidelines.
  • Maintain and update policies and procedures to remain compliant with changing regulations.
  • Establish and maintain quality assurance programs to guarantee the safe and accurate dispensing of medications.
  • Inventory & Supplier Management:
  • Work with central services site leadership to oversee and manage inventory levels and procurement of pharmaceuticals and supplies, optimizing inventory turnover and reducing waste.
  • Optimize vendors and supplier management across our central services sites to utilize our size and scale to optimize costs and drive consistency across the sites.
  • Own and build an automation strategy for the Neighbourly network of stores.
  • Collaborate with IT and pharmacy automation teams to implement and maintain cutting-edge technology solutions for central fill operations.
  • Cost Control:
  • Monitor and control operational costs, identifying opportunities for cost-saving initiatives while maintaining quality standards.
  • Drive consistency and idea sharing across central services sites, leveraging the expertise of site leaders to problem solve and provide guidance to newer site locations.
  • Drive a culture of continuous improvement, seeking opportunities to enhance operational efficiency and customer satisfaction.

QUALIFICATIONS & SKILLS:

  • A seasoned pharmacy leader with a minimum of 8 years of experience in a pharmacy leadership position.
  • Experience leading a central fill facility and/or driving central services strategy in the pharmacy retail sector.
  • Pharmacy degree is an asset.
  • Excellent process optimization & analytical skills.
  • Excellent leadership and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Expert in pharmacy automation systems and technology.
  • Proficient in Microsoft Office Suite and pharmacy management software.
  • Ability to travel nationally is a must (at times travel will be significant).

What Neighbourly Pharmacy Offers:

  • Flexibility for remote work
  • Competitive compensation
  • Annual Bonus
  • Retirement Plan
  • A challenging fast-paced team environment with one of the fastest growing company in Canada.
  • Opportunity to build & innovate to continuously improve our processes & procedures.

Disclaimer:

All employment is decided based on qualifications, merit, and business need. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all job applicants, employees, patients, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. Candidates must be legally eligible to work in Canada.

While all responses are appreciated, only those being considered for interviews will be acknowledged.

#J-18808-Ljbffr

  • Director, Central Services

    1 day ago

    Old Toronto, Canada Neighbourly Pharmacy Inc. Full time

    Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivatedDirector, Central Services & Automation, to join our growing Support Centre Team!ABOUT US:Since 2015, Neighbourly has expanded its diversified national footprint to include 290+ locations, reinforcing the...

  • Director, Central Services

    4 weeks ago

    Toronto, Canada Neighbourly Pharmacy Full time

    Director, Central Services & Automation Toronto, ON, Canada Req #170 Wednesday, December 13, 2023 Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Director, Central Services & Automation, to join our growing Support Centre Team! ABOUT US: Since...

  • Director, Central Services

    3 weeks ago

    Toronto, ON, Canada Neighbourly Pharmacy Inc. Full time

    Neighbourly Pharmacy Inc. (TSX: NBLY) is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Director, Central Services & Automation, to join our growing Support Centre Team! ABOUT US: Since 2015, Neighbourly has expanded its diversified national footprint to include 290+ locations, reinforcing the...

  • NA-Managing Director

    1 day ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEO Location: TorontoLeon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    2 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    2 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    1 day ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    1 day ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    6 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    6 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    5 hours ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • Supervisor, Centralized Services

    4 weeks ago

    Toronto, Canada Legal Aid Ontario Full time

    Union: Non-Union - Job Number: J0424-0666 - Job Title: Supervisor, Centralized Services (12 month) - Job Type: Contract - Contract Duration: 12 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Province Wide - Job Category: Customer Service / Customer Associates - Job Classification: M2 - Role Designation: - Structured Hybrid -...

  • ESL Camp Assistant Director

    1 day ago

    Old Toronto, Canada CISS Full time

    ESL Camp Assistant Director (Summer Contract Position) City Residential Programme www.cisscanada.com Canadian International Student Services (CISS) is actively seeking to fill the position of Assistant Director for one of its city residential programmes, located at a University of Toronto downtown campus. CISS operates top quality language learning...

  • ESL Camp Assistant Director

    7 days ago

    Old Toronto, Canada CISS Full time

    ESL Camp Assistant Director (Summer Contract Position) City Residential Programme www.cisscanada.com Canadian International Student Services (CISS) is actively seeking to fill the position of Assistant Director for one of its city residential programmes, located at a University of Toronto downtown campus. CISS operates top quality language learning...

  • ESL Camp Assistant Director

    7 days ago

    Old Toronto, Canada CISS Full time

    ESL Camp Assistant Director (Summer Contract Position) City Residential Programme www.cisscanada.com Canadian International Student Services (CISS) is actively seeking to fill the position of Assistant Director for one of its city residential programmes, located at a University of Toronto downtown campus. CISS operates top quality language learning...

  • ESL Camp Assistant Director

    7 days ago

    Old Toronto, Canada CISS Full time

    ESL Camp Assistant Director (Summer Contract Position) City Residential Programme www.cisscanada.com Canadian International Student Services (CISS) is actively seeking to fill the position of Assistant Director for one of its city residential programmes, located at a University of Toronto downtown campus. CISS operates top quality language learning...

  • Supervisor, Centralized Services

    4 weeks ago

    Toronto, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Business Director

    4 weeks ago

    Old Toronto, Canada OLIVER North America Full time

    About the role: OLIVER Agency is seeking a Business Director to join our team in Toronto. This is an integrated role within a fast-paced account involving the development of creative and design across print, digital, video and experiential marketing. We are looking for experience in and a passion for building client relationships. You should be a strong...

  • Business Director

    4 weeks ago

    Old Toronto, Canada OLIVER North America Full time

    About the role: OLIVER Agency is seeking a Business Director to join our team in Toronto. This is an integrated role within a fast-paced account involving the development of creative and design across print, digital, video and experiential marketing. We are looking for experience in and a passion for building client relationships. You should be a strong...

  • Business Director

    4 weeks ago

    Old Toronto, Canada OLIVER North America Full time

    About the role: OLIVER Agency is seeking a Business Director to join our team in Toronto. This is an integrated role within a fast-paced account involving the development of creative and design across print, digital, video and experiential marketing. We are looking for experience in and a passion for building client relationships. You should be a strong...