IT Field Specialist

4 weeks ago


Greater Toronto Area, Canada emergiTEL Full time

Role: Senior IT Field SpecialistLocation: Toronto/Mississauga (Onsite)Division: Information Technology, Managed IT Services What You’ll DoResponsible to provide direction and oversight to all IT (Information Technology) operations, network security and Communications systems for multiple locations in Mississauga/BramptonSupport the technology operations and the implementation of new IT systems, network, and policies in accordance with my clientInspect and identify the use of technological equipment and software to ensure functionality and efficiency. This includes determining an appropriate course of action from initial hardware assessment to recommending the need for upgrades, configurations, repairs, or purchase of new systems/equipment when appropriateManage and support all network connected systems for the multiple sites (that may include all Security and Door Controls)Respond and resolve requests related to technical or non-technical issues on a timely manner, adhering to incident management process and policiesProvide training on information technologies, including but not limited to Office 365, mobile devices, and other technical equipmentWhat You BringMinimum 10 years of experience in implementation and support of IT systemsMust possess a valid driver’s license, personal vehicle and have a clean driving recordThe ability and willingness to drive to the multiple locations in Toronto/Mississauga/BramptonSound understanding of computer systems (hardware/software), networks etc.Strong sense of integrity with professional ethicsAble to proactively recognize potential risks and issues, respond with solutions and engage others in implementing changeCurrent certification in Standard First Aid with CPR, Criminal Police Investigation Check, Non-violent Crisis Intervention training



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