Personal Lines Underwriting Specialist – Waterloo, Ontario

3 months ago


Waterloo, Canada Heartland Farm Mutual Inc. Full time

Located in Ontario and Nova Scotia, Heartland Mutual Insurance and Kings Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Heartland Mutual Insurance has an excellent opportunity in our Underwriting Department for Personal Lines Underwriting Specialist.

Personal Lines Underwriting Specialist – Waterloo, Ontario

What you will do…

  • Act as the lead person on all special projects and initiatives as may be required.
  • Assist in the development and delivery of technical and non-technical Underwriting training to internal staff and external brokers and business partners.
  • Lead training initiatives both in group and in one-on-one settings as well as developing training materials.
  • Have specialized knowledge of own products and pricing to interpret and provide guidance to others (co-workers and distributors).
  • Use full knowledge of policy wordings to train junior staff with risk analysis, recommendation of missing coverage, and generation of additional product line sales.
  • Provide training to new hires and junior staff to ensure compliance and minimize company exposure.
  • Fully understand the common terms, conditions, and exclusions of policy coverage and can recognize gaps in coverage or exposure to loss.
  • Understand the political, legal, and social influences on underwriting own product line, and ensure compliance with established principles.
  • Aware of acceptance rules for other related lines of business.
  • Refer to other product line underwriters accordingly.
  • Explain factors affecting loss ratios, severity, and frequency.
  • Analyze all relevant data using appropriate software to determine whether the level of risk is acceptable.

What you will bring…

  • 8-10 years of complex underwriting experience.
  • Post-secondary education; CIP designation is an asset.
  • Exemplary analytical skills and the ability to make informed decisions.
  • Skilled communicator who can adapt your approach to your audience.
  • Ability to influence decisions and negotiate strategically.
  • Enthusiastic learner who thrives within a team or independently.
  • Effective communication and interpersonal skills, both written and verbal.
  • Proven decision-making and analytical skills, including the ability to determine how to grow business profitability through assessment and analysis of individual risks.

What we offer…

In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

At Heartland, our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. With our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and enjoy the benefits of working from home.

Intrigued? We can’t wait to hear from you

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference Proudly Canadian. Mutually Owned.

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