Customer service advisor

4 weeks ago


SaintBonaventure, Canada Soucy Full time

WHAT TO EXPECT
The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the management and processing of inventory transfers between the various warehouses. He plays an active role in continuous improvement and special projects.
More specifically, his role consists of :
Learn and master the range of products and services offered to support internal and external customers.
Take charge of the analysis and processing of complex orders
Ensure effective follow-up of customer returns according to internal procedures
Initiate non-conformity requests relating to customer orders and participate in the search for permanent solutions
Analyze and prepare inter-warehouse goods transfers
Analyze and determine safety stocks and order forecasts
Analyze product life cycles and ensure availability of service parts
Assist and support warehouse clerks in the U.S.
Participate in various committees and meetings concerning customer, order, network product performance and technical issues
Participate in continuous process improvement and take charge of special projects
Create and update technical documentation to support operations
Assist and participate as needed in the annual inventory count
Assist and replace service team members as needed with tasks such as :
- Process and follow up customer orders             - Lead customer and order issue meetings             -  Process and review warranty claims             -  Handle and follow up technical files between customer and internal teams Participate in the achievement of departmental objectives by carrying out all other related tasks



  • Saint-Bonaventure, Canada Soucy Full time

    WHAT TO EXPECT The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...


  • Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Soucy Full time

    WHAT TO EXPECT The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...

  • Service Advisor

    3 days ago


    Saint John, Canada Saint John Nissan Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Colonial Honda** is seeking a Service Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...


  • Saint-Bonaventure, Canada Soucy Full time

    WHAT'S IN STORE FOR YOU Your main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers. In short, here's what you'll be doing with your time: Provide and forward quotations to customers, as well as...


  • Saint-Bonaventure, Canada Soucy Full time

    WHAT'S IN STORE FOR YOU Your main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers. In short, here's what you'll be doing with your time: Provide and forward quotations to customers, as well as...


  • Bonaventure, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Saint-Hubert, Canada IGA Full time

    **Supplements and natural health advisor**: Full-Time Number of hours per week : between 35 and 39 Shift : Day Availability : Anytime **Become a s**upplements and natural health advisor !** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the natural product connoisseur in your family? Then this job...


  • Saint-Hubert, Canada IGA Full time

    **Supplements and natural health advisor**: Full-Time Number of hours per week : between 25 and 39 Shift : Day Availability : Anytime **Become a s**upplements and natural health advisor !** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the natural product connoisseur in your family? Then this job...

  • Associate Advisor

    1 day ago


    Saint-leonard, Canada Manulife Wealth Inc. Full time

    **Company Overview**: Manulife Wealth is dedicated to providing comprehensive wealth management services. We are seeking an Associate Advisor to join our team, focused on supporting our clients and enhancing their financial well-being through precise and dedicated service. As an Associate Advisor, you will support a Senior Investment Advisor in managing...


  • Saint John, Canada Scotiabank Full time

    What your role will be… Senior Financial Advisor At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make...

  • Technical Advisor

    3 weeks ago


    Saint-pascal, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Technical advisor **Workplace**: Groupe JLD-Laguë - St-Pascal 345 2eme rang Est, Saint-Pascal, Quebec, Canada, G0L3Y0 **Job status**: Full time Day, Week **Number of hours per week**: 40 hours **Intermediate to advanced experience**: salary from $23 to $29 per hour JLD-Laguë Group, authorized John Deere dealerships, is recognized as a...


  • Saint-Bonaventure, Canada Soucy Full time

    WHAT'S IN STORE FOR YOU As a member of the Human Resources team, you'll be responsible for supporting the team in carrying out various mandates, while also greeting visitors at the reception desk. In short, here's what you'll be doing with your time: Support the human resources advisor in various activities related to labor needs Coordinate induction and...


  • Saint-Georges, Canada Brandt Full time

    Brandt est actuellement à la recherche d'un Conseiller au service après-vente en équipement lourd pour notre succursale de St. Georges Construction & Foresterie.Le conseiller au service après-vente en équipement lourd est responsable de faire la promotion et de la vente des pièces et du service Brandt, ainsi que fournir de l'assistance après-vente aux...

  • Parts Advisor

    5 days ago


    Saint John, Canada Steele Chevrolet Cadillac Buick GMC Saint John Full time

    **Steele Chevrolet Saint John is seeking an Automotive Parts Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and...


  • Saint-Bruno-de-Montarville, Canada IGA Full time

    **Supplements and natural health advisor**: Part-Time Number of hours per week : between 15 and 20 Shift : Day, Evening Availability : Anytime **Become a s**upplements and natural health advisor !** Are you curious to learn more about food, are you motivated and resourceful? Are you considered the natural product connoisseur in your family? Then this...


  • Saint-Bruno-de-Montarville, Canada PRE-US Full time

    As a Nespresso Coffee Advisor, you'll excite customers and help spark sales for Nespresso by engaging retail customers and making products stand out by providing amazing coffee samples. **What’s in it for you?** - Represent one of the largest coffee brands in the world. - Premium-provided paid training to help elevate your skills and set you up for...


  • Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Soucy Full time

    WHAT'S IN STORE FOR YOUYour main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers.In short, here's what you'll be doing with your time:Provide and forward quotations to customers, as well as all the...

  • Customer Service

    4 days ago


    Saint-Laurent, Canada Technologies PH Full time

    **Responsabilities** - Answer the Phones - Enter Orders, Purchases and Invoices - Managing filing system - Tracking Shipments - Collections / Billing - Other Related duties **Skills** - Perfectly bilingual - Computer skills - Excellent customer service - Positive attitude **Work Hours 8am to 4pm Monday to friday** **Job Types**: Full-time,...

  • Service Technician

    1 month ago


    Saint John, Canada Petro Service Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...


  • Saint-Augustin-de-Desmaures, Canada Brandt Full time

    Brandt est actuellement à la recherche d'un Conseiller au service après-vente en équipement lourd pour notre succursale de St-Augustin Construction & Foresterie.Le conseiller au service après-vente en équipement lourd est responsable de faire la promotion et de la vente des pièces et du service Brandt, ainsi que fournir de l'assistance après-vente aux...