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Director/ Senior Director, Sales Support

3 months ago

Eastern Ontario, Canada Manulife Insurance Malaysia Full time
Director/ Senior Director, Sales Support

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Working Arrangement

Job Description

The Opportunity


The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Director/ Senior Director, Sales Support with the resources to solve critical problems for the future of our business, which is why we need you.

The Job Holder is accountable for Plan, develop and launch insurance marketing activities and products in brokerage channel.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit

  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

  • You thrive in teams, and enjoy getting things done together

  • You take ownership and build solutions, focusing on what matters

  • You do what is right, work with integrity and speak up

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

  • Degree holder with major in Business or Finance

  • At least 8 years in marketing field

  • Demonstrable track record of success

  • Able to create a positive work relationship internally and externally

  • Strong interpersonal, presentation and problem-solving skills

  • Good customer service and continuous improvement orientation

  • Good leadership and teamwork

  • PC literate in Word, Excel, and PowerPoint

On the job you will:

  • Plan, develop and implement marketing campaigns, marketing communications, and events to facilitate the life insurance business selling in brokerage channel, focusing on HNW and MCV customer segments

  • Conduct portfolio analysis to identify business opportunities

  • Develop performance measures to track the effectiveness of marketing programs

  • Develop product propositions, product launch pack, and marketing tools to maximize sales impacts

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture

  • We lead with our Values every day and bring them to life together.

  • Boundless opportunity

  • We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation

  • We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity, and Inclusion

  • We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship

  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/JohnHancock, we embrace our diversity. We strive to attract, developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

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