Dental Office Administrator

6 days ago


Burlington, Canada Aldershot Dental Hygiene Full time

Job Overview
At our independent dental hygiene clinic in Aldershot, we pride ourselves on delivering outstanding patient care and an exceptional experience for everyone who walks through our doors. With a dedicated team of an office manager, 3 hygienists, a dental assistant, and an on-site dentist, we are committed to elevating dental hygiene services in our community. We are on the lookout for a proactive Dental Office Administrator/Receptionist to join our dynamic team on a flexible full-time basis.

Our clinic hours are designed with both our staff and patients in mind: Tuesdays and Thursdays from 9 AM to 8 PM, Wednesdays from 12 PM to 8 PM, Fridays from 9 AM to 5 PM, and 1-2 Saturdays per month by appointment 9 AM to 3 PM.

We are considering 1 full-time person for this position. Must be available for office hours as listed.

Key Responsibilities:

  • Opening and closing the office.
  • Answer telephone calls, respond to emails, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
  • Oversee daily operations to ensure our practice runs smoothly and efficiently.
  • Innovate and implement strategies that enhance patient experiences and streamline workflows.
  • Manage patient scheduling, billing, and record-keeping with precision and care.
  • Communicate effectively with patients, other dental offices, and insurance providers.
  • Handle payroll and bookkeeping tasks with accuracy and attention to detail.
  • Maintaining IPAC procedures and protocols.

Qualifications - Must Haves:

  • Excellent computer skills with the ability to learn new programs quickly.
  • Must be able to problem solve computer issues as they arise.
  • Have a strong, confident and outgoing personality.
  • Self-motivated.
  • Ability to work in a fast-paced, high stress environment.
  • Strong multi-tasking skills.
  • Strong leadership and decision-making capabilities.
  • Possess exceptional organizational skills and a keen eye for detail.
  • Must be comfortable being on the phone and making follow-up calls to patients, insurance companies, accounts receivables, etc.
  • Comfortable attending networking events.
  • Proficient in English.

Why Join Us?

This is a fantastic opportunity to become a valued member of a fast-growing and supportive team that truly cares about its patients and staff. If you're passionate about delivering exceptional service and are ready to contribute to a vibrant clinic atmosphere in a relaxed environment, we would love to hear from you.

Benefits:

  • Fun local networking events.
  • CPR and First Aid training provided annually.
  • Flexible scheduling.
  • Most weekends are 3 day weekends.
  • Christmas Bonus.
  • Job Types: Full-time, Part-time, Permanent.
  • Pay: $20.00-$25.00 per hour.
  • Expected hours: 20 – 35 per week.

Work Location: In person.

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