Program Delivery Director

3 weeks ago

Toronto, Canada Apex Systems Full time

Apex Systems is hiring a Director of Program Delivery for a high level Healthcare IT project with a top client of ours. Please review the full job description below and apply directly on the site you see this role posted.

Job ID: 2026520
Contract Terms: 6 Months (3x 6 Month Extensions Available)
Hours: Full Time (37.5 Hours / week)
Start Date: ASAP

Work Location: Remote, must be willing to work PST Hours

Reporting To: Executive Director and Executive Director, Program Management and Delivery

Project Description:

The client portfolio has partnered with telehealth service company to support their comprehensive digital transformation portfolio. We require a highly skilled senior program delivery director who has experience with complex digital transformation and understands how to be a trusted partner to a clinical service delivery organization.

The Program Delivery Director will be responsible for the delivery of a unified program in close collaboration with the client's leadership team. The program consists of various, inter-connected foundational systems being developed and procured. The Director will be responsible for supporting a comprehensive delivery team and establishing trusted partnerships with multiple organizations. The Program Delivery Director will also coordinate with PDS Program Delivery and Management to align project management best practices, status reporting processes, and documentation where applicable.

Services Required:

The Program Delivery Director will report to the Executive Director and coordinate all aspects of the delivery program in close partnership with he client's leadership. The Program Delivery Director ensures that the deliverables are completed on time and on budget, as identified in the project plan. The Director identifies and tracks metrics as they relate to the project deliverables, and provides consultation, guidance, and support to the delivery team.

Key Responsibilities:
Supports the teams to develop and deliver on plans and objectives to outline timelines and project deliverables. Oversees and provides clear direction to the team to ensure successful and coordinated completion of project components, consult with stakeholders as needed and ensure readiness for project implementation.
Ensures that program and project progress is tracked according to project plan and identified metrics. Monitor and report on the status of projects and major barriers encountered. In partnership with the client's leadership makes adjustments project and program scope and related changes required to facilitate a successful outcome. Supports the team to develop and maintain effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
Participate in the development and monitoring of project budgets within the context of operations demands and environmental and resource constraints and use best practice methods to thoroughly monitor and adhere to allocated budgets.
Provide leadership by giving advice or guidance in situations that require interpretation and judgment.

Specific Qualifications or Experience Required:
A level of education, training and experience equivalent to a degree in Project Management, Health Administration, Business Administration, Information Management or a related discipline
Must have 5+ years working in a Health Authority or similar environment
Must have demonstrated 5+ years as a Product Manager leading and delivering Enterprise level products
Must have demonstrated 5+ years managing IT system/infrastructure implementations.
5+ years experience working in a complex integrated clinical systems environment
Must be a relationship and team builder
Must be able to communicate clearly with multiple groups of stakeholders with differing needs
Demonstrated experience facilitating and managing consultation processes with a wide range of stakeholder groups
Must be able to work independently to solve problems
Demonstrated capability in handling sensitive and challenging situations
Demonstrated capability to work collaboratively with Senior Management team and Executives
Excellent interpersonal, written and verbal communication skills dealing with senior executive and clinicians.
Excellent project management, analytical skillset
Team player with well-developed interpersonal skills
Project Management Professional (PMP) designation (or equivalent) considered a strong asset
PROSCI or other Change Management certification desirable
Past project management experience with Identity and Access Management is a strong asset
Excellent proficiency with MS Office toolsets (Word, Excel, Visio, Project)

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