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Manager, Commercial Planning and Performance

2 months ago


Vancouver BC, Canada Vancouver Airport Authority Full time

Passenger Commercial is an integral part of non-aeronautical revenue for the airport which sustains essential operations and supports the community that lives and works on Sea Island.
Are you someone who has experience in project management supported by engineering or construction experience. Are you a detailed and dedicated person who ensures that their projects are delivered on time and budget? Do you have an eye for design and is up to date on commercial construction and interior fit out trends?

We have a permanent, full-time opportunity for a Manager, Commercial Services (Design and Construction) . Reporting to the Director, Passenger Commercial, the successful candidate will lead the on-going program and performance management in relation with the implementation of commercial capital programs at the Airport, including oversight of YVR’s program development and improvement, as well as tenants’ capital programs (from concept idea, criteria/design, FAP (permitting), execution to delivery). Prior to COVID-19, YVR’s commercial program generated around $400M in terms of sales and covered more than 140 concessions in the terminal. Despite this challenging landscape, YVR is looking to strengthen its commercial foundation and plans to reinvigorate and enhance its commercial program by providing an increased range of products, services and introducing new brands and concepts.

The Manager, Commercial Services (Design and Construction) is a key part of the Passenger Commercial team and will analyze and evaluate different facility scenarios and build-out designs and will use their construction engineering, planning and project management skills to deliver an improved commercial experience and enhanced revenue. This role has to problem solve based on the realities of each specific project and location, advise and provide guidance to the tenant and the architecture firms, and manage and/or facilitate the work in collaboration with YVR stakeholders like Engineering, Planning, Operations, amongst other groups, to ensure that venues open on time, on budget and with a high level of program enhancement and experience.

Owning, managing and delivering commercial projects through the project lifecycle, collaborating with working groups, leading design and construction meetings, and overseeing site development and construction practices
Working closely with business partners to understand their vision and provide support in bringing it to life, including design, coordination related to base building services, maintenance, access, support through airport permitting process (FAP), construction support and close out
Working closely with Engineering Services, Maintenance and Asset Management groups, and other stakeholders, in the preparation of funding applications and requirements related to base-building scope, as well as tenants’ capital improvement and development projects
Defining and developing scope, deliverables, work plan, budget and timing for new commercial initiatives in line with department outcomes and objectives
Overseeing site evaluations and construction feasibility analysis; securing consultants for architectural, MEP surveys; reviewing and analysing reports and making recommendations regarding proposed development projects
Leading the validation and of all concepts, innovations, prototypes, template sets, guidelines impacting Base-Building scope, as well as Tenant Design Criteria

Bachelor's degree in Engineering or equivalent, with a minimum three years’ management experience, including technical leadership skills for problem solving and conflict resolution; or an equivalent combination of training and experience
Five years’ recent, related experience in a project management role, preferably in a capital project environment, while being responsible through the project lifecycle from concept to delivery
Excellent program and project management skills including cost analysis and product design methods
Excellent analytical skills including the ability to troubleshoot, process, change and improve design and equipment
Proven experience leading and motivating a highly skilled team of professionals with the ability to nurture a work environment that is proactive, flexible and responsive to change as well as solid relationship building skills with all levels of an organization, both internally and externally

Previous job performance will be taken into consideration for all internal candidates that apply for this position.
Performance-Based Incentive: At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. YVR is more than just an airport. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.