Enterprise Solutions Engineering Manager

2 months ago

Old Toronto, Canada Bruker Full time

Überblick
Vendor-agnostic, SciY offers open platforms and a broad range of software solutions across life sciences, from research, through development to manufacturing, enabling workflow integration and digital transformation. SciY solutions integrate physical laboratory instruments and automation hardware with their scientific data into a digital environment to deliver maximum value with minimum effort and disruption. SciY’s mission is to support our clients in their digitalization to drive seamless innovation for accelerating the time to market for new drugs, to automate life-science laboratories and manufacturing QC & PAT processes, and to support efficacy and patient safety. SciY is a Bruker brand, born from collaborations and majority-acquisitions of renowned vendor-agnostic software partners.
We are looking for an Enterprise Solutions Engineering Manager (m/f/d) in our locations in Poland, Netherlands or Germany.

Aufgaben/Verantwortlichkeiten
  1. To connect complex scientific/business problems with SciY-based technical solutions mainly as a presales activity supporting the Enterprise Sales Manager(s).
  2. To organize the presale demonstration on request by the Enterprise Sales Manager using the resources of the different stakeholders of the SciY companies (busdev, scientific experts and developers).
  3. To coordinate the answer to RFI and RFP from a technical standpoint activating all the key/necessary stakeholders as well as managing the response time.
  4. To coordinate the RFI/RFP demonstrations, proof of concepts (POCs) and trials.
  5. Interact with the professional services department to add value to the SOW writing, helping anticipate risks of scope creeping.
  6. To scientifically and technically support the Enterprise Sales Manager during the leads development processes.
  7. To represent the company at conferences, exhibitions and other events in which the company meets customer representatives and aims to develop sales opportunities.
  8. To maintain and enrich SciY’s CRM, recording interactions, requests and opportunity progress and next steps during presales technical activities.
  9. To work with the marketing team to develop marketing plans, materials and campaigns, to maximize lead generation for the SciY joint product offering.
  10. To continuously provide feedback to the Marketing organization to optimize marketing messaging, materials, and campaigns.
  11. To continuously engage with customers post-sale, to manage SciY’s relationships with its existing customers and to ensure customer success by supporting the deployment, implementation, and adoption of SciY’s solutions.
  12. To continuously work with customers to identify additional needs that may be covered by SciY, and to identify opportunities to improve SciY products, on the basis of these needs, to continuously improve Product-Market fit and commercial traction for SciY solutions.
Qualifikationen
  1. Doctorate or professional degrees or equivalent experience in IT/IS related to life sciences or chemistry/biotechnology solutions architect/engineer role and life-science or chemistry/biochemistry-related informatics (IT/IS) solutions architect/engineer role.
  2. At least 5 years of experience in presales support and/or solution architecture related to enterprise software sales.
  3. Fluent in English, other languages like German will be a plus.
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