AVP Enterprise Risk

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are looking for an AVP Enterprise Risk & Governance to join our team and set the strategic direction and implementation roadmap for Enterprise Risk Management. This includes leading risk governance, influencing strategic discussions, and ensuring alignment with global standards to maintain a high-quality operational risk environment across the organization.

Does this sound like your next role? Come join us

What you'll do:Strategic:

1. Set the strategic direction for Enterprise Risk & Governance Management, aligning with the SVP Operations & Data and other key collaborators to ensure alignment with organizational goals.
2. Strong voice of influence in strategic and transformation discussions.
3. Steering strategic operational risk initiatives.
4. Be responsible for the localization of Group Standards to Canada.
5. Raise the quality level of first line risk and governance activities.
6. Provide a thematic view of operational risks facing Aviva Canada and influence senior team members to make improvements where required.
7. Work alongside the Data Science function to develop proactive operational risk monitoring models.
8. Ensure business is supported in achieving risk score card targets, as set by Group.
9. Move the business from a manual, detective control environment to one that is proactive, data driven and, where possible, automated.

Governance:

1. Lead the Enterprise Governance function.
2. Chair the Operational Risk Committee Working Group which coordinates the residual risk position of Aviva Canada and progress against Risk Scorecard metrics which is used to determine remuneration for all Aviva Canada employees.
3. Ensure adequate controls are in place to compliance with corporate governance and federal/provincial regulations.
4. Lead all aspects of the Risk Refresh process and CORR Mapping.
5. Prepare and present on Aviva Canada’s conduct position.
6. Be responsible for the coordinated assurance view across the Three Lines of Defence and Group.
7. Prepare information on Operational Risk matters for the Aviva Canada Board of Directors.

People:

1. Establish, lead and develop the Enterprise Data Governance team.
2. Indirect oversight of 9 Line 1 Risk & Governance teams.
3. Provide indirect oversight to governance AVPs and senior managers.
4. Nurturing a culture of psychological safety and continuous improvement.

Risk management:

1. Present operational risk matters to the Board of Directors.
2. Act as Canada’s representative at Group for Operational Risk Matters.
3. Challenge the quality of our operational risk environment.
4. Ensure effective and proportionate risk management processes and controls.
5. Partner with Line 1 owners to support risk decision-making.
6. Own the risk and incident oversight, identifying thematic findings.
7. Participate in projects to check, challenge, and advise on risk-related matters.
8. Craft the data analytics governance strategy and ensure its delivery in collaboration with the business.

Customer outcomes:

1. You have influence over the customer culture of the company through your behaviour and values.
2. Report on conduct matters to local governance forums and prepare conduct reporting for the Canada Board.
3. You will articulate what customer culture means for the company and how this translates into your function.
4. You will ensure that fair treatment of customers is defined and embedded into all activities of the function.
5. As part of any decision-making process or strategic change, you must consider customer interests and ensure that decisions made result in fair customer outcomes and fair treatment of customers.
6. You will ensure you regularly communicate simple and clear direction on your expectations on how customers should be treated and the behaviour to support this.

Risk management responsibilities:

1. Ensuring effective and embedded risk management is a key responsibility for all senior managers within Aviva. As part of this and within your area of delegated authority you are responsible for:
2. Ensuring that there is an appropriate culture in place and in line with the requirements.
3. Understanding and championing the Group’s Risk Management Framework, including all Risk Policies and linked Business Standards; reporting, escalation and governance processes (including all legal and regulatory requirements);
4. Maintaining effective and efficient risk management and internal control systems, in line with agreed risk appetite. Where vital, advising on action plans resolve ineffective controls and bring associated risks within appetite including outsourced arrangements, in a timely manner.
5. Identifying, owning and managing any specific key risks and/or key controls that you are identified as the owner for on iCARE. Maintain appropriate records and ensure that controls are sufficiently well crafted and operating effectively to keep the risks that they mitigate within Aviva's tolerance level. Reporting and raising the status of the relevant risks and controls as appropriate.

In addition to the above and specific to your area of responsibility;

1. Reporting on Loss Events identified in, or by, your area of responsibility to the Risk Management Team in a timely manner.
2. Investigating Loss Events in your area and ensure appropriate remediation is carried out to prevent recurrence.
3. Considering key risks and risk appetite during decision making & planning to ensure changes do not expose the business to unacceptable levels of risk.

What you'll bring:

1. Graduate degree or equivalent experience (e.g. MBA) and professional qualifications (e.g. Actuary, Accountant, Chartered Insurer) considered an asset.
2. 10+ years of progression experience in P&C insurance.
3. 7+ years of team management or leadership experience.
4. Solid negotiation, influence and relationship management skills.
5. Strong awareness of regulatory regimes and local business environment in Canada.
6. Deep understanding of operational risk Management Experience.
7. Chair of management committees and presentation at Board Committees.
8. Internal audit or risk experience is an asset.
9. Extensive experience in crafting, assessing and embedding risk management frameworks, processes, and controls.
10. Ability to manage sophisticated projects with different collaborators (internal/external) at all levels.
11. Negotiation and influencing skills.
12. Knowledge of and experience in the Canadian Insurance industry.
13. Shown ability to get results through collaborative, outcomes-focused relationships with multiple internal team members.
14. Strong leadership skills with ability to lead, empower, challenge and influence cross-functional teams, and deliver outstanding results.
15. Strong collaborator with the ability to build trust and credibility with both internal and external collaborators.
16. Ability to engage, motivate and develop talent.
17. In-depth understanding of industry trends, developments, and regulatory changes.

What you’ll get:

1. The salary band for this position ranges from $113,500 to $210,900. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
2. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
3. Outstanding Career Development opportunities.
4. We’ll support your professional development education.
5. Competitive vacation package with the option to purchase 5 extra days off per year.
6. Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
7. Corporate wellness programs to support our employees’ physical and mental health.
8. Hybrid flexible work model.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

#J-18808-Ljbffr

---