Sales Support Engineer

2 weeks ago

Hamilton, Canada Alfa Laval Mid Europe GmbH Full time

Sales Support Engineer - F&W Service page is loaded Sales Support Engineer - F&W Service Apply locations Hamilton time type Full time posted on Posted 2 Days Ago job requisition id JR0030304

About Us

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

 

About You

Above all, you’re curious. You ask questions and you seek out the solutions. You’ll also be a qualified Engineer with experience in sales environment in a matrix organisation. Knowledge of Alfa Laval products would be an advantage.

Key Tasks

  • Responsible for “Lead to Quote” process for service scopes like Upgrades, Field Service, Repairs & Service Agreements.
  • Gather required information including estimates to create the Sales quotation
  • Develop technical and commercial quotes reflecting the customer needs stressing the unique selling points.
  • Actively follow up on quotations with Service Sales Team members to understand if the proposed value is understood and if it is matching customer needs – Act to win.
  • Support sales team with relevant information to Service Sales team in New Zealand during the quotation process.
  • Monitor Installed Base data quality and support its use by Service Sales team.
  • Work proactively and in a structured way to ensure compliance with Alfa Laval business principles

We always look for relevant experience, learning ability and potential, so if you think you have what it takes to join us and are curious to find out more, please apply.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

About Us

With the purpose of accelerating success for our customer, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Meet our dedicated people who always go the extra mile

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