Vice President, Central

Vice President, Central - Insurance Claims Industry (Ontario & Manitoba) page is loaded Vice President, Central - Insurance Claims Industry (Ontario & Manitoba) Apply locations Toronto ClaimsPro/IndemniPro time type Full time posted on Posted Yesterday job requisition id R0005556 Company:ClaimsPro LPVice President, Central - Insurance Claims Industry (Ontario & Manitoba)

The Company:

Established in 1986, ClaimsPro has grown to become the largest independent adjusting firm in Canada through organic growth and strategic acquisitions. With more than 100 branches and over 1,000 employees across Canada, ClaimsPro is able to provide clients with local expertise backed by the resources of a national company.

Our commitment to our clients is manifested in our broad range of client-specific standards and protocols, reviews, and quality assurance audits. Through our established partnerships with the domestic insurance market, governments and municipalities, self-inured clients, as well as private and public corporations, our claims professionals leverage years of experience to handle claims efficiently, accurately, and fairly. We provide our clients with the most comprehensive and consistent claims management services available in the market, backed by our proprietary technology, broad technical expertise and practical business processes.

The Position:

Reporting to the Senior Vice President of Canada, the Vice President Central Region will provide leadership across Ontario and Manitoba to achieve high performance levels while building a culture emphasizing collaboration in the delivery of highest-quality service within the Central region. This includes strategy execution, operational management, quality, employee relations and development, full P&L accountability, while work closely with our Business Development team and leading client interactions.

In fulfilling the role, the successful candidate will have in-depth knowledge and experience in the P&C industry, complemented with exposure to Claims Management. In addition, the successful candidate will have a verifiable record of success in proactively leading and developing large teams in a dynamic environment.

Accountabilities & Responsibilities include:

• Preparation, execution and monitoring of an annual Business Plan for the Business Unit;

• Continually evaluate market conditions; build and maintain a network of industry contacts that assures the company access to opportunities for organic growth and investment opportunities (acquisitions) consistent with strategic objectives;

• Develop and implement a plan to fully exploit business opportunities through a comprehensive sales and marketing program;

• Solidify a strong, collective and empowered management team, and a team that embraces change and promotes accountability throughout the organization;

• Establish and maintain a culture that is focused on quality, professionalism and is highly responsive to customer/client feedback & needs;

• Set performance metrics and targets that will drive the growth and service targets contained in the business plan;

• Monitor and maintain appropriate control and coordination mechanisms to provide for effective internal control of operations and manage the resources of the Business Unit to deliver optimal results against cost, quality and customer expectations;

• Acts in a consultative and advisory capacity on claims matters and technical issues such as: liability determination, investigation, policy interpretation, settlement negotiation, and reserve establishment for claims

• Provides file review feedback and in some cases direction on file completion

• Financial: review and report regularly to the SVP Operations against operating and financial objectives; in conjunction with Corporate Finance & Accounting develop annual forecasts and budgets of revenue & expenses;

• Work with Corporate IT to ensure the business unit has the appropriate level of technology to drive desired business results, for both internal efficiencies and within the marketplace in support of products and services;

• Work with Corporate Human Resources to develop and execute a Human Resources plan that ensures successful team building, capable management succession, clear responsibilities, progressive employee training and development plans, and a work culture that promotes professionalism, performance, recognition and engagement;

• Ability to recruit key personnel aligned with strategic growth opportunities

• Participate in, and/or lead special projects, as required.

The Candidate:

It is anticipated that the successful candidate will have a university degree in a business discipline and will have worked in the insurance industry for a minimum of 10 years. This experience will have included working in a general management capacity, leading teams in a client-servicing environment.

· 10+ years claims adjusting experience with experience at the management level

· 10+ years of Tier 1 branch management experience

· 10+ years general Insurance industry experience within a claims environment

· 10+ years experience in developing and managing budgets

· Field Claims adjusting experience required

· Adjuster’s license, or currently pursuing CIP designation

An extensive network of industry related contacts, along with participation in industry associations and committees is highly valued. Mobility is also necessary as travel is required and may occur outside of regular business hours. About 20% travel mostly within the GTA.

In fulfilling this role, the Vice President will have excellent communication, presentation and problem-solving skills, and will be adept at establishing senior client relationships. Previous experience associated with acquisitions is a distinct asset.

Moreover, this individual will possess strong leadership skills and be comfortable executing strategy in an entrepreneurial and fast-paced environment. As such, the successful candidate will be analytical, decisive and growth oriented, and will display considerable confidence and credibility in managing and building high performing teams and leading others.

Attractions to this role:

• An opportunity to be directly involved in growing an established and highly respected organization.

• The ability to reap the rewards of the organization’s success based on demonstrated performance.

• Remote based with office location can be anywhere in the GTA, Mississauga, or Markham

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

In the rapidly evolving world of risk management services, SCM Insurance Services has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the SCM experience

Note: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.