Senior Director, Lease Administration

2 weeks ago

Old Toronto, Canada Colliers International Full time

Senior Director, Lease Administration page is loaded Senior Director, Lease Administration Apply locations Toronto, Ontario, Canada posted on Posted 3 Days Ago job requisition id JR13129

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

Who you are

The Senior Director, Lease Administration is responsible for managing a team of lease analysts, including matters of employment, performance, client account administration and service delivery.

Additionally, the Senior Director will be responsible for developing and driving Lease Administration Innovation & Automation efforts, and leading lease administration technology projects as assigned.

What you bring

  • Leadership experience of a lease administration team (5-7 years)

  • Bachelor’s degree in business, accounting, real estate, or similar field

  • Qualified candidates will have at least 15 years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields having worked in either (or both) the Landlord or Tenant sector

  • Qualified candidates will have 10+ years of experience managing teams of employees, preferably remote

  • Intermediate to expert level experience with multiple commercial lease administration database applications such as CoStar, Yardi, Apex, ProLease, Virtual Lease, or other portfolio management database systems

Bonus skills and experience

  • Bilingual (French + English)

What success looks like

  • Lead and manage a team of lease analysts supporting a group of client accounts

  • Present to client and company executive teams on overall Lease administration services and performance

  • Support continuous improvement of lease administration processes by leading innovation & automation efforts

  • Provide oversight and coordination of work performed by NAM account leads and APAC team members

  • Evaluate resources and recommend team augmentation as dictated by account requirements

  • Manage team member hiring, onboarding, performance check in, tracking and approval of time worked/time out, disciplinary and separation processes

  • Maintain accurate records of team member allocations in WorkTrac, and update account leadership as changes occur

  • Work with in-house technology team to support enhancements to Colliers360; support coordination of systems to advance automation of lease administration processes

  • Ensure client playbooks and process manuals are updated at least annually by lease analyst, and that they are followed in the administration of the account

  • Be fluent with client contract terms, scope and pricing; request contract amendments as necessary to ensure incorporation of all performed scope of work

  • Ensure that lease analysts have appropriate communication plan with their clients and APAC team members, and are properly executing

  • Work with other directors / managers to continually develop best practices and lease administration procedures and policies

#LI-CB1

#LI-Onsite

Make your next move an expert one and join us as we lead the industry into the future.


Direct applicants only please, no agencies.


Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com.

About Us

We are enterprising.


Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value.

What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities.
We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results.

What’s more, our global reach maximizes the potential of property, wherever our clients do business.

At Colliers, we accelerate success.

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