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Assistant Operations Manager

3 months ago


Saint John, Canada J.D. Irving, Limited Full time

Industrial Security, Limited (ISL) provides security services to companies in locations across the Maritimes, Ontario, and New York. Our goal is to supply the best security services available and to achieve this, we are committed to hiring the best.

We are currently seeking a candidate for the role of Assistant Operations Manager.

Reporting to the Operations Manager of Industrial Security, key responsibilities would include but are not limited to the following:

  1. Supporting the activities of the Security Team to ensure protection of the various internal Company’s physical assets, properties, and resources in NB, NS, Ontario, PE, and New York. Coordinate the management of day-to-day operations, including resource allocation and performance monitoring.
  2. Monitor and direct officer duties to security team (24x7 environment) to ensure effective distribution of workload and conduct regular site visits to assess security needs and ensure compliance with company standards and regulatory requirements. Support recruitment initiatives and onboarding process for new Security Officers.
  3. Providing leadership, direction, and training to Supervisors and security teams and assist in the development, implementation, and coordination of emergency response plans and procedures, including mock scenarios.
  4. Design, develop, deliver, and implement training. Yearly training syllabus and records management of training documents, collaborate with the Operations Manager to develop and implement strategic initiatives to enhance security protocols.
  5. Write and develop security policies and procedures (Standard Operating Procedures – SOPs). Monitor and analyze security metrics to identify areas of improvement and implement corrective actions as needed.
  6. Working closely with the Corporate Security team and internal leadership team.
  7. Building and maintaining a network of information to proactively reduce risk to customer operations and maintain relationships with local law enforcement and private sector counterparts to protect employees and assets. Act as a liaison between clients, security team, and management to address concerns and facilitate effective communication.
  8. Coordinate internal incident management and reporting procedures.
  9. Regular meetings with the Operations Managers of the various businesses to update on possible risks and what corrective action is taking place and build and maintain positive working relationships.

Qualifications would include:

  1. Minimum 10 years leadership experience in Security, Law enforcement, Military, or Emergency Response.
  2. Ability to support and motivate a 24/7/365 operations.
  3. Strong leadership skills and proven success.
  4. Experience with training development, implementation, and delivery.
  5. A clean driving record and valid Driver’s License along with a Security Officer license.
  6. Excellent communication and interpersonal skills, including the ability to present to the highest level of the organization and groups across/outside the organization.

What We Offer:

We offer a competitive salary and excellent benefit package.

We appreciate your interest in our company Only those candidates selected for an interview will be contacted. Industrial Security Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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