Student Advisor

3 days ago

Town of Athabasca, Canada Athabasca University (AU) Full time

Athabasca University's Faculty of Businessis currently recruiting for the position ofStudent Advisor.

Please note: This opportunity includes both a permanent position and a temporary secondment.

The position:

This position is responsible for providing program and course information to active and prospective students, in particular those students in programs and courses offered by the Faculty of Business. Student Advisors also ensure students are redirected or receive the appropriate academic support, program advising and provided up to date university policies and procedures as required. Student Advisors are also responsible for the troubleshooting of technical difficulties that students have with Athabasca University web forms, sites and with Faculty of Business online course sites, online examinations etc.

Qualifications:

  • Undergraduate degree and two years' experience in a post-secondary setting, preferably in student or customer service.
  • Equivalent education and experience or a combination of these would be considered.
  • Experience in a post-secondary environment with exposure to academic systems such as: Student records system (Banner), Library systems, Registry systems, Learning Services(Tutorial)systems, Finance systems, Media production and Course Materials.
  • A working knowledge of computer operating systems such as, Microsoft Word, Microsoft Dynamics, Excel, PowerPoint, Banner, Degree Works, Internet, Notes and electronic mail.
  • Excellent interpersonal, administrative, communication, time management and organizational skills.
  • Ability to work as part of a team to facilitate the student's learning process.
  • Extensive knowledge of AU's policies and procedures, especially those that pertain to Faculty of Business programs is an asset.

A detailed job description can be viewed at: Student Advisor

For further information regarding this position, please contact Lawris Ellefsonatlawrise@athabascau.ca

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