Front Store Manager

3 months ago

Old Toronto, Canada Shoppers Drug Mart Full time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.


Why this role is important?

SUMMARY:

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all processes and procedures utilizing financial resources, and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

  1. Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability.

  2. Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.

  3. Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity.

  4. Ensures staffing levels are adequate to effectively operate the business.

HUMAN RESOURCES:

  1. Complies with Human Resources Standards.

  2. Hires and/or supports hiring for all departments, excluding Pharmacy.

  3. Maintains wage administration within SLPH guidelines.

  4. Conducts probationary reviews for new hires and annual staff performance reviews.

  5. Manages staff performance through ongoing coaching, action planning, and follow-up.

  6. Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values.

FINANCE:

  1. Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report.

  2. Meets period, quarterly and annual targets.

  3. Sets individual goals for departments to motivate employees and ensures goals are met.

  4. Develops and executes strategies to improve business efficiency at the store.

QUALIFICATIONS:

  1. Planning, Judgement and Decision Making.

  2. Planning and preparation for Inventory Management.

  3. Use judgment and decision-making skills to control expenses.

  4. Provides effective leadership and ongoing mentorship and ensures development of all staff.

  5. Efficient time management skills.

  6. Able to prioritize activities quickly in response to changing initiatives.

  7. Effective organization and planning skills.

EXPERIENCE:

  1. Previous retail management experience for a minimum of 5 years.

  2. Demonstrated ability to drive the business, lead by example and support corporate programs.

  3. Works effectively with management team.

  4. Superior interpersonal, coaching and communication skills.

  5. Strong business and financial acumen.

  6. Strong relationship builder with key internal and external agencies.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#J-18808-Ljbffr

  • Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 5899 Leslie St., Toronto, Ontario, M2H 1J8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Interim Front Store Manager

    2 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Interim Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all...

  • Store Manager

    3 months ago

    Old Toronto, Canada The Good Feet Store of Fayetteville Full time

    The Role: Store ManagerAt Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team!What you are looking for:A closely connected cultureA total...

  • Store Front Operations Leader

    2 weeks ago

    Toronto, Ontario, Canada Michaels Full time

    We are seeking a skilled Store Front Operations Leader to join our team at Michaels, a leading arts and crafts retailer.About the RoleThe successful candidate will be responsible for delivering exceptional customer experiences by managing front-end operations, leading omnichannel processes, and maintaining store recovery standards. This includes ensuring...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 486 Front Street West, Unit LG12, Toronto, Ontario, M5V 0V2 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast,...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 486 Front Street West, PO Box 11, Toronto, Ontario, M5V 0V2 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast,...

  • Full Time Retail Store Manager

    3 weeks ago

    Old Toronto, Canada Shoppers Drug Mart Full time

    p>Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including...

  • Full Time Retail Store Manager

    3 months ago

    Old Toronto, Canada Shoppers Drug Mart Full time

    p>Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including...

  • Front Store Manager

    3 weeks ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store...

  • Store Manager

    6 months ago

    Toronto, Canada Adidas Full time

    Purpose: - The Brand Halo Store Manager supports the Senior Store Manager in managing a high-volume, strategically positioned Brand Halo store that represents the adidas brand and product in the most impactful way. The Front of House (FOH) Store Manager is responsible for daily operations of the sales floor and leadership of FOH team members. As part of the...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 728 Yonge Street, Toronto, Ontario, M4Y 2B3 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1027 Yonge St, Toronto, Ontario, M4W 2K9 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1515 Steeles Ave. E., Toronto, Ontario, M2M 3Y7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 3366 Yonge Street, Toronto, Ontario, M4N 2M7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 390 Queen's Quay West, Unit 110, Toronto, Ontario, M5V 3A6 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast,...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 20 Bloor St E, Toronto, Ontario, M4W 3G7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug...

  • Assistant Front Store Manager

    6 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 220 Yonge St, Unit 1 - 124B, Toronto, Ontario, M5B 2H1 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Assistant Front Store Manager

    5 months ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 747 Don Mills Road, Unit 1, Toronto, Ontario, M3C 1T2 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...