Relationship Manager
1 week ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to support CIBC’s vision of being a leader in client relationships. As a Relationship Manager, you’ll help business clients meet their immediate and long term business goals by understanding client needs and/or identifying opportunities to further deepen the CIBC relationship and increase client loyalty. The emphasis is on ensuring clients’ financial, credit needs are met by providing a comprehensive business banking offer or by making a formal introduction to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. Success in this role will require frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate segment. You’ll proactively manage and grow a portfolio of business only connections where the focus is on deepening the client relationships and addressing the business needs of the client.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.
How you'll succeed
- Business Development - Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels. Connect with both existing and potential clients to identify opportunities to develop full relationships, providing both deposit and credit solutions, for future growth and revenue. Proactively participate in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to build and enhance CIBC presence and gain market share. Proactively develop and manage a sales pipeline of diverse business banking opportunities.
- Client Engagement - Proactively engage in discussions with assigned portfolio, partner referred and other prospective clients to understand client’s immediate financial needs while identifying opportunities to address longer term financial goals. Demonstrate service excellence by being involved and proactive with clients and ensuring their financial needs are met. Deliver trusted advice and financial solutions to meet client and prospect needs and cultivate your network to establish new client relationships. Promote and demonstrate the use of digital banking options and CIBC’s suite of Cash Management products, by introducing the client to alternative ways to bank such as ATM, Mobile, Online and SmartBanking for Business.
- Relationship Management - Support existing clients and continuously seek new opportunities for client acquisition through referrals and internal partner relationships to deliver current financial products and solutions for the Business Banking market segment. Manage and grow a portfolio of business only connections where the focus is on deepening the client relationship and addressing the business needs of the client.
- Community Involvement – Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. You will grow your network to create lasting connections that will generate future small business opportunities.
Who you are
- You can demonstrate experience in Business Banking. You have 2+ years’ experience in Business Banking or Commercial Banking and have a strong knowledge of credit, cash management products and services as well as knowledge of business cash flow and financial analysis in order to assess and deliver on potential new business opportunities. You also have an established network in the local business community.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. A strong communicator, you connect with others through respect and authenticity.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- It’s an asset if you have completed an undergraduate degree/diploma in Business, Finance, Accounting, or a related field.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-Keele and St. Clair
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager, of Business Banking, providing new and existing clients with an exceptional client experience to support CIBC’s vision of being a leader in client relationships. As a Relationship Manager, you’ll help business clients meet their immediate and long term business goals by understanding client needs and/or identifying opportunities to further deepen the CIBC relationship and increase client loyalty. The emphasis is on ensuring clients’ financial, credit needs are met by providing a comprehensive business banking offer or by making a formal introduction to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. Success in this role will require frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate segment. You’ll proactively manage and grow a portfolio of business only connections where the focus is on deepening the client relationships and addressing the business needs of the client.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.
How you'll succeed
- Business Development - Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in person and digital channels. Connect with both existing and potential clients to identify opportunities to develop full relationships, providing both deposit and credit solutions, for future growth and revenue. Proactively participate in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to build and enhance CIBC presence and gain market share. Proactively develop and manage a sales pipeline of diverse business banking opportunities.
- Client Engagement - Proactively engage in discussions with assigned portfolio, partner referred and other prospective clients to understand client’s immediate financial needs while identifying opportunities to address longer term financial goals. Demonstrate service excellence by being involved and proactive with clients and ensuring their financial needs are met. Deliver trusted advice and financial solutions to meet client and prospect needs and cultivate your network to establish new client relationships. Promote and demonstrate the use of digital banking options and CIBC’s suite of Cash Management products, by introducing the client to alternative ways to bank such as ATM, Mobile, Online and SmartBanking for Business.
- Relationship Management - Support existing clients and continuously seek new opportunities for client acquisition through referrals and internal partner relationships to deliver current financial products and solutions for the Business Banking market segment. Manage and grow a portfolio of business only connections where the focus is on deepening the client relationship and addressing the business needs of the client.
- Community Involvement – Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. You will grow your network to create lasting connections that will generate future small business opportunities.
Who you are
- You can demonstrate experience in Business Banking. You have 2+ years’ experience in Business Banking or Commercial Banking and have a strong knowledge of credit, cash management products and services as well as knowledge of business cash flow and financial analysis in order to assess and deliver on potential new business opportunities. You also have an established network in the local business community.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. A strong communicator, you connect with others through respect and authenticity.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- It’s an asset if you have completed an undergraduate degree/diploma in Business, Finance, Accounting, or a related field.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-Keele and St. ClairEmployment Type
RegularWeekly Hours
37.5Skills
Business Development, Client Relationship Management, Community Connections, Customer Experience (CX), Financial Advising, Goal Planning, Group Problem Solving, Portfolio Management, Regulatory Requirements, Results-Oriented #J-18808-Ljbffr-
Relationship Manager
6 days ago
Old Toronto, Canada ISTITUTO MARANGONI Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Relationship Manager
1 week ago
Old Toronto, Canada ISTITUTO MARANGONI Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Relationship Manager, Relationship Management
3 weeks ago
Toronto, Canada CIBC Mellon Full time**Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...
-
Enterprise Regional Sales Manager
2 weeks ago
Toronto, Ontario, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto What is the job: Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise Farm the regional base of active customers upselling and crossselling. Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised of Radware capabilities...
-
Broker Relationship Manager
2 weeks ago
Old Toronto, Ontario, Canada RFA Full timeBroker Relationship Manager - RFA Mortgage Corporation RFA's residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative...
-
Relationship Manager
6 days ago
Old Toronto, Canada Engaged HR Full timeWho We AreThe Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 25 years.Be part of...
-
Relationship Manager
1 week ago
Old Toronto, Canada Engaged HR Full timeWho We AreThe Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 25 years.Be part of...
-
Enterprise Regional Sales Manager
4 weeks ago
Toronto, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...
-
Senior Relationship Manager
4 hours ago
Old Toronto, Canada TMX Group Full timeTMX Group - TSX Trust, 200 University Ave, Suite 300, Toronto, Ontario, Canada Req #681 The Senior Relationship Manager, Client Management develops solid, long-term professional relationships with clients and prospects. He/she will identify, and refer new business opportunities to Senior Manager, Client Management and will follow-up with existing...
-
Provider Relationship Manager
6 days ago
Old Toronto, Canada Wcgservices Full timeProvider Relationship Manager (Employment Services Performance Manager)Status: Permanent Full-TimeLocation: Hybrid – working remotely/in office in Toronto, ONLike WCG, you believe in the power of work to transform lives. As a Provider Relationship Manager, you’ll be responsible for building effective relationships and supporting your portfolio of...
-
Provider Relationship Manager
1 week ago
Old Toronto, Canada Wcgservices Full timeProvider Relationship Manager (Employment Services Performance Manager)Status: Permanent Full-TimeLocation: Hybrid – working remotely/in office in Toronto, ONLike WCG, you believe in the power of work to transform lives. As a Provider Relationship Manager, you’ll be responsible for building effective relationships and supporting your portfolio of...
-
Manager, Client Relationship
2 weeks ago
Old Toronto, Ontario, Canada Live Assets Full timeSuccess Manager Jobs in CanadaJob DescriptionLive Assets | IT Staffing Solutions is hiring a Client Relationship and Service Manager for our client. The Client Relationship and Service Manager will be required to facilitate the successful deployment of Newport to new clients and maintain ongoing high-level real-time coverage, which will be key to building...
-
Bilingual Relationship Manager
1 week ago
Old Toronto, Canada Scotiabank Full timeRequisition ID: 193845Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. "Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other groups...
-
Bilingual Relationship Manager
6 days ago
Old Toronto, Canada Scotiabank Full timeRequisition ID: 193845Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. "Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other groups...
-
Broker Relationship Manager
2 weeks ago
Old Toronto, Ontario, Canada RFA Full timeBroker Relationship Manager RFA Mortgage Corporation RFA's residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RF
-
Relationship Executive, Relationship Management
2 months ago
Toronto, Canada CIBC Mellon Full time**Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...
-
Relationship Executive, Relationship Management
2 weeks ago
Toronto, Ontario, Canada CIBC Mellon Full timeCompany Information:CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience...
-
Relationship Manager
3 weeks ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Relationship Management
3 weeks ago
Toronto, Canada HSBC Full time-Description de l'emploi HSBC Bank Canada, a subsidiary of HSBC Holdings plc, is the largest and leading international bank in the Canada, with assets of US$2,522bn as at 31 December, 2017. HSBC serves customers worldwide through an international network of around 3,900 offices in 67 countries and territories in Europe, Asia, North and Latin America, and the...
-
Relationship Manager
3 weeks ago
Toronto, Canada Aviso Wealth Full time**Aviso Wealth**: **The Opportunity**: We’re looking for a Relationship Manager to join our Correspondence and Institutional team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office...