Account Manager
3 weeks ago
Salary :
Activity area : Business services, Industrial and manufacturing
Post category : Sales
Province : Quebec
The Territory Account Manager is responsible for maintaining and developing customer relationships to promote the company's range of material handling equipment and other services in a defined geographical area (Outaouais - Eastern Ontario).
Key responsibilities:
- Customer relationship management:
- Maintain regular contact with customers (meetings, calls, e-mails). Identify needs, propose appropriate solutions, and inform about new product and service offerings.
- Represent all company departments and divisions to customers.
- Offer advice to meet customers' material handling needs.
- Target competing users and prospects in the territory.
- Develop action plans to convert prospects into customers.
- Coordinate with other departments to meet prospects' specific needs.
- Promote new offerings and network to generate business opportunities.
- Proposals and orders:
- Prepare quotations based on customer needs and application requirements.
- Collaborate with management to obtain approvals and ensure compliance with sales margins.
- Work with factories and suppliers to finalize proposals and orders.
- Forecasting and reporting:
- Develop monthly and annual sales forecasts (units/dollars).
- Compile detailed profiles of customers and competitors, and analyze lost orders.
- Develop annual business plans and identify target accounts.
Skills and qualifications :
- 2-5 years of B2B sales experience
- Excellent communication skills and ability to make client presentations
- Ability to establish excellent professional relationships
- Spoken and written bilingualism (French/English)
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