Customer Care Agent

7 days ago

Golden Horseshoe, Canada Allstate Canada Full time

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Hybrid

Address: 1 William Kitchen Rd, Scarborough ON M1P 5B7

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Tuition Reimbursement
Working within the community and giving back

The Customer Care Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from 9am to 6pm Monday to Friday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required.
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.
Ability to work evenings

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Be the first to be notified about new Customer Care Agent jobs in Scarborough, on

I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.

By entering my email, I agree to receive jobs matching this search and I agree to EightSix's Terms . I can unsubscribe at any time.

Applying to Customer Care Agent @ Allstate CanadaWhat email should the Hiring Manager contact you at?This site asks for consent to use your data

perm_identity

perm_identity Personalised advertising and content, advertising and content measurement, audience research and services development

devices

devices Store and/or access information on a device

Data preferences

You can choose how your personal data is used. Vendors want your permission to do the following:

Store and/or access information on a device

Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).

Create profiles for personalised advertising

Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.

Use profiles to select personalised advertising

Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.

Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.

Measure content performance

Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.

Understand audiences through statistics or combinations of data from different sources

Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).

Develop and improve services

Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.

Use limited data to select content

Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

Ensure security, prevent and detect fraud, and fix errors

Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.

Deliver and present advertising and content

Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.

Match and combine data from other data sources

Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.

In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).

Identify devices based on information transmitted automatically

With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.

Vendors can use your data to provide services. Declining a vendor can stop them from using the data you shared.

Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers, Precise location data

Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device identifiers, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, IP addresses, Precise location data

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, IP addresses

Data collected and processed: Device identifiers, Privacy choices, IP addresses, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: IP addresses

Data collected and processed: Authentication-derived identifiers, Device identifiers, Privacy choices, IP addresses

Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Authentication-derived identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Precise location data

Data collected and processed: Non-precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data, Precise location data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Precise location data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, Browsing and interaction data, Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: Device characteristics, IP addresses

Data collected and processed: Device identifiers, IP addresses

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data, Probabilistic identifiers

Data collected and processed: Device characteristics

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: Device identifiers, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Users’ profiles

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, User-provided data, Browsing and interaction data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device characteristics, Privacy choices, IP addresses, User-provided data, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Browsing and interaction data, Users’ profiles, Probabilistic identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data

Data collected and processed: Device identifiers, Privacy choices, IP addresses, Non-precise location data, Users’ profiles

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Browsing and interaction data, Probabilistic identifiers

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Authentication-derived identifiers, Device identifiers, Device characteristics, Privacy choices, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Device identifiers, Device characteristics, Privacy choices, IP addresses, Browsing and interaction data

Data collected and processed: Device characteristics, Privacy choices, IP addresses

Marketing Science Consulting Group, Inc. #J-18808-Ljbffr

Bilingual (French) Retail Finance Customer Care Coordinator

7 days ago

Golden Horseshoe, Canada BilingualOne Employment Services Full time

Bilingual Retail Finance Customer Care Coordinator9 month contract North YorkSalary: $50 - $55K + 4% Vacation Pay Hours: Monday to Friday 8am to 9pm EST, Saturday 9am to 9pm. Must be able to work the following rotational shifts and select Saturdays: M-F 9am – 5pm, 10am – 6pm, 11am – 7pm, 12pm – 8pm, and 1pm – 9pm. Saturdays 9am– 5pm & 1am – 9am...
Bilingual (French) Retail Finance Customer Care Coordinator

5 days ago

Golden Horseshoe, Canada BilingualOne Employment Services Full time

Bilingual Retail Finance Customer Care Coordinator9 month contract North YorkSalary: $50 - $55K + 4% Vacation Pay Hours: Monday to Friday 8am to 9pm EST, Saturday 9am to 9pm. Must be able to work the following rotational shifts and select Saturdays: M-F 9am – 5pm, 10am – 6pm, 11am – 7pm, 12pm – 8pm, and 1pm – 9pm. Saturdays 9am– 5pm & 1am – 9am...
Community Leasing Agent

2 weeks ago

Golden Horseshoe, Canada Centre for Skills Development Full time

We are looking for Leasing Agents to join the InterRent leasing team. This role is best suited for someone who has discovered a love of real estate, shows an understanding of the sales cycle, and demonstrates effective listening skills. You will be working with our prospective residents and will need to be a strong brand representative investing time to...
Allstate Sales Agent

5 days ago

Golden Horseshoe, Canada Allstate Canada Full time

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...
Allstate Sales Agent

5 days ago

Golden Horseshoe, Canada Allstate Canada Full time

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...
Allstate Sales Agent

5 days ago

Golden Horseshoe, Canada Allstate Canada Full time

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...
Allstate Sales Agent

5 days ago

Golden Horseshoe, Canada Allstate Canada Full time

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...
Bilingual (English/French) Customer Care Advisor

5 days ago

Golden Horseshoe, Canada Scotiabank Full time

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Bilingual (English/French) Customer Care Advisor Requisition ID: 202021Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Solutions Advisor in the Outbound Mortgage department...
Bilingual (English/French) Customer Care Advisor

7 days ago

Golden Horseshoe, Canada Scotiabank Full time

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Bilingual (English/French) Customer Care Advisor Requisition ID: 202021Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Solutions Advisor in the Outbound Mortgage department...
Customer Service Specialist/Inside Sales

4 days ago

Golden Horseshoe, Canada Safety Media Inc. Full time

About Safety Media Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...
Customer Service Specialist/Inside Sales

5 days ago

Golden Horseshoe, Canada Safety Media Inc. Full time

About Safety Media Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...
Senior Customer Care Advisor

2 weeks ago

Golden Horseshoe, Canada Scotiabank Full time

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Customer Care Advisor - Creditor Insurance- Bilingual Requisition ID: 199263Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeTo join a goal oriented and customer focused driven...
Senior Customer Care Advisor

2 weeks ago

Golden Horseshoe, Canada Scotiabank Full time

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Customer Care Advisor - Creditor Insurance- Bilingual Requisition ID: 199263Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeTo join a goal oriented and customer focused driven...
Customer Care Coordinator

5 days ago

Golden Horseshoe, Canada TalentSphere Staffing Solutions Full time

Our Client Our client is a self-performing developer with the majority of their projects in the York Region. They specialize in delivering state of the art high-rise projects. in the York Region and are looking to add the next best talent to their roster. Job Description: We are seeking an experienced and detail-oriented Pre-Delivery Inspection Coordinator...
Customer Care Coordinator

7 days ago

Golden Horseshoe, Canada TalentSphere Staffing Solutions Full time

Our Client Our client is a self-performing developer with the majority of their projects in the York Region. They specialize in delivering state of the art high-rise projects. in the York Region and are looking to add the next best talent to their roster. Job Description: We are seeking an experienced and detail-oriented Pre-Delivery Inspection Coordinator...
Customer Service Specialist/Inside Sales

7 days ago

Golden Horseshoe, Canada Safety Media Inc. Full time

Part Time / Full Time Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire...
Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program

5 days ago

Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program (Quality Reviewers, Ministerial Directives) page is loaded Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program (Quality Reviewers, Ministerial Directives) Apply remote type Hybrid locations Toronto, Ontario time type Full time ...
Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program

5 days ago

Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program (Quality Reviewers, Ministerial Directives) page is loaded Senior AML Financial Crime Risk Investigator, EDD, High Risk Customer Program (Quality Reviewers, Ministerial Directives) Apply remote type Hybrid locations Toronto, Ontario time type Full time ...
Sales & Reservations Agent

3 weeks ago

Golden, Canada Wild Water Adventures Full time

**Sales & Reservations Agent** Wild Water Adventures is a premium whitewater rafting operator seeking a Sales and Reservations Agent for the remainder of the 2024 rafting season. Our daily trips take place on the world-famous Kicking Horse River where you will be expected to provide exceptional service to our guests on all our rafting day trips. Come join...
Transitions Care Lead

4 weeks ago

Golden Horseshoe, Canada Saint Elizabeth Full time

About the Role An exciting leadership role within hospital transitional programs working with closely with hospitals to transition and reintegrate clients back into the community. As a member of the Acute Transitions leadership team, you are passionate about informing and shaping the transition from hospital to home and being at the forefront of healthcare...

Americas

Europe

Asia / Oceania

Africa

Customer Care Agent