Probation and Parole Administrative Support Clerk

5 days ago

Timmins, Canada Tractors And Machinery Full time
Probation and Parole Administrative Support Clerk - Bilingual (English/French)

Areyou an administrative professional looking for an exciting opportunity to servea diverse community? If so, join our team where you will collaborate withcriminal justice partners and community organizations while providing clerical,administrative, and reception support services.

OPSCommitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

Weare committed to build a workforce that reflects the communities we serve andto promote a diverse, anti-racist, inclusive, accessible, merit-based,respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications frompeople with disabilities, Indigenous, Black, and racialized individuals, aswell as people from a diversity of ethnic and cultural origins, sexualorientations, gender identities and expressions.

Visit the OPSAnti-Racism Policy  and the OPSDiversity and Inclusion Blueprint  pages to learn more aboutthe OPS commitment to advance racial equity, accessibility, diversity, andinclusion in the public service.

We offer employment accommodation across the recruitment process and allaspects of employment consistent with the requirements of Ontario's Human RightsCode .Refer to the "How to apply" section if you require adisability-related accommodation.

What can Iexpect to do in this role?

  • Inthis role you will:
  • providereception duties and maintain standards for customer service
  • prepare,distribute and request a variety of documents such as court reports, pre-parolereports, community information, and court documentation
  • composeand type routine correspondence ensuring accuracy and proper distribution
  • receiveand direct telephone calls and communicate with clients with diverse needs
  • receiveand distribute mail
  • maintainfiles and retention schedules
  • performsentencing calculations
  • enter,update and correct information in the Offender Tracking Information System (OTIS)
  • occasionaltravel may be required

Mandatory Requirements

Youmust possess oral and written French language skills at the advanced level.Your proficiency level will be confirmed before hire.

Administrative Skills

  • Knowledgeof office practices and procedures to provide efficient administrative services- to follow appropriate procedures and manuals
  • Knowledgeof administrative filing systems, confidentiality protocols, informationdistribution, and formatting letter/report
  • Abilityto utilize mail distribution systems, provide reception support, respond toroutine inquiries and direct telephone calls from clients and visitors
  • Abilityto maintain inventory of office supplies, as well as maintain office equipmentby reporting malfunctions/issues and arranging service calls as required

Communication, Interpersonal and Computer Skills:

  • Oralcommunication and interpersonal skills to respond to inquiries in a tactful anddiplomatic manner
  • Abilityto provide comprehensive explanations, convey information to clients,colleagues, courts, police and community stakeholders
  • Writtencommunication including computer skills to compose routine/standardcorrespondence and to ensure accuracy of content, grammar, spelling andpunctuation when keyboarding/typing documents
  • Abilityto operate computer equipment and related word processing/software programs totranscribe correspondence, reports, probation and parole documents
  • Abilityto use database applications (such as OTIS) to enter, track and update clientdata.
  • Youhave demonstrated computer proficiency with software applications such as wordprocessing, email, spreadsheet and databases

Analytical, Reasoning and Organizational Skills:

  • Provenanalytical and reasoning skills to determine what information can be providedto inquiries
  • Organizationalskills to determine and realign priorities and to resolve competing prioritiesand conflicting meetings
  • Abilityto determine and realign own priorities in order to respond to competingdeadlines
  • Abilityto prioritize and manage workload flow to use sound judgement when makingdecisions

AdditionalInformation:

Applications are ONLY accepted online via thislink:

Email and Fax submissions will not be accepted.

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