Technical Program Manager II, Ads, Capacity Planning

1 month ago


Waterloo, Canada Google Full time
Minimum qualifications:
  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 2 years of experience in program management.
  • Experience with capacity planning.
  • Experience with Data Analytics.

Preferred qualifications:
  • 2 years of experience managing cross-functional or cross-team projects.
  • Experience managing technical services or infrastructure products.
  • Experience with IT systems, automation, and service management.
  • Experience in logistics and supply chain management.
  • Experience with technical account management.
About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Apps, Video and Display (AViD) Buyside and YouTube Ads Site Reliability Engineering (SRE) partners closely with the Ads AViD organization to ensure the success of critical Display, Video, and App Ads products. We are especially accountable for the reliability and efficiency of the systems under our care.

We work closely with our Engineering partners to deliver both long-term and tactical engineering work, and to provide top quality incident management for high risk events. The team is responsible for responding to outages and reducing incident impact through tier 1 on-call support.

Users come first at Google. Nowhere is this more important than on our Advertising and Commerce team: we believe that ads and commercial information can be highly useful to our users if that information is relevant to what our users wish to find or do. Advertisers worldwide use Google Ads to promote their products; publishers use AdSense to serve relevant ads on their website; and businesses around the world use our products (like Google Shopping and Google Wallet) to support their online businesses and bring users into their offline stores. We are constantly innovating to deliver the most effective advertising and commerce opportunities of tomorrow.

Responsibilities
  • Lead the coordination of capacity planning activities for some of AViD and YouTube Ads products.
  • Collaborate cross-functionally with teams, including Engineering and SRE, to ensure that capacity is available to support business operations and is efficiently used.
  • Analyze usage patterns and lead consensus demand planning processes with Engineering teams to build long-term demand forecasts that anticipate resource needs for long lead time products.
  • Drive initiatives to design and implement capacity planning processes that drive improvements in performance, cost-effectiveness, and user experience.
  • Lead regular capacity review meetings with stakeholders to communicate performance metrics, discuss future requirements, and align business objectives with technical capabilities.
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