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eDiscovery Manager

1 month ago

Vancouver, Canada EightSix Network Inc Full time

Our client a global law firm are looking for an eDiscovery Specialist. This role would suit a technical project manager with a proven track record in managing and enabling review of client data for disputes. The Specialist reports to the Manager of LegalTech Services and will spend approximately 80% of their time on disputes matters at varying levels of sophistication, and 20% administering transactional matters and working with interactive data visualization software.

Key Responsibilities:

Matter Management & Time Recording

Working on a portfolio of active matters with the legal team, client, vendor and any third party for both disputes and corporate matters, either independently or together with another Team member. For example:

  • Managing disputes matters through all stages of the EDRM, including advice on collection best practice, document processing, the use of AI and analytics for Early Case Assessment, review strategies and production of client data in load file format.
  • Managing corporate matters via transactional software. Advising on collection best practices, setting up and managing online deal rooms for due diligence purposes and assisting with workflow management and PDF productions.
  • Utilizing interactive data visualization software to visualize client data sets and matter information that enables our clients to easily understand their data or case status.
  • Consulting with the legal team and/or client to accurately scope matters, recommend the appropriate level of service and technology, and providing cost estimates at the outset. Managing their expectations on a regular, and if necessary frequent, basis going forward in relation to the scope, costs, and delivery of the Team's and/or vendor services.
  • Reviewing and quality checking (including for accuracy, typographical and grammatical errors) the Team's work on the matter and seeking the Manager's review and approval of that work, if necessary, before any work is delivered to the legal team and/or client.
  • Advising the legal team and/or client on the relevant technical best practices for the matter.
  • Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software for your matters if such training is requested or is necessary.
  • Efficiently and accurately recording, with clear and sufficient detail, all of your time spent on: billable matters to enable your work to be charged to clients promptly; and non-billable work.
  • Evaluating vendor invoices on your matters, working with the Team to ensure those invoices are coded in the firm's financial systems to the relevant matters and passed through to the relevant client(s) for payment, and monitoring the firm's payments to the relevant vendors with respect to those invoices.

Process & Product Standardization and Risk Management & Quality Control

  • Working with the Manager to establish effective processes and procedures which standardize, in accordance with industry best practices, the work the team does.
  • Bringing to the attention of the Manager any risks arising because of, or in connection with, LegalTech Services work (for example, data security, data quality and reputational risks) and assisting with the implementation of any risk remediation plans.
  • Consistently meeting the Team's service level agreement for the provision of LegalTech Services in North America.#

eDiscovery

Working understanding of the full EDRM process and best practice. Experience processing data, using analytics to cull data, an understating of review accelerators such as Continuous Active Learning, and the ability to run productions in load file format an advantage.

Project Management

Experience of project managing all technical elements of document review and disclosure matters, including database management, demonstrated by a track record of successfully managing multiple matters concurrently.

Technical

Working knowledge of eDiscovery platforms required, experience administering Relativity is required. Reveal, Luminance or HighQ Collaborate desirable.

Ability to write script in SQL Server and experience with PowerBI is highly advantageous.

Processes & Procedures

Experience of having standardized, documented and implemented processes and procedures in alignment with best practice.

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