Retail Store Sales Representative

4 days ago

Old Toronto, Canada Royal Ontario Museum Full time

Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity?Join our team at ROM and consider a fulfilling career as Retail Store Sales Representative

POSITION SUMMARY:
As a Retail Store Sales Representative at ROM, you'll be a valuable part of our team, ensuring the smooth operation of our store daily. Your primary responsibilities will include helping members, visitors, and shoppers choose the right products and handling their payments accurately. You'll also play an essential role in maintaining attractive merchandise displays that align with ROM Retail guidelines while ensuring items are safely packaged for customers. In addition, you'll warmly greet customers and assist with managing the Cash Desk lines when needed. Providing information about the ROM galleries and merchandise and offering directions within the museum will also be part of your role. It's essential to stay updated on current exhibitions and ROM retail products, actively promoting them to our visitors. Above all, you'll create a welcoming atmosphere in the store, authentically representing the ROM's brand through exceptional retail sales and service.

RESPONSIBILITIES:

  • Efficiently and professionally handled customer purchases, ensuring excellent customer service throughout the transaction process. This includes processing various products and payment methods with care and accuracy. Provide visitors and shoppers with detailed information about our retail products and museum galleries, emphasizing ROM's unique brand and captivating stories.
  • Address customer concerns or complaints and escalate unresolved issues to the Assistant Manager for prompt resolution.
  • Welcome visitors and shoppers with a friendly attitude, especially during busy periods.
  • Ensure that cash desk lines are well-managed, guiding visitors accurately and maintaining an organized and smooth flow.
  • Actively promote a seamless shopping experience, highlighting the benefits of our products and membership opportunities to enhance visitor engagement and satisfaction.
  • Maintain visually appealing and well-organized store displays.
  • Regularly clean and tidy store fixtures and promptly report any product shortages or issues to the Manager for a quick resolution.
  • Participate actively in sales, customer experience, general retail training sessions and team meetings as required.
  • Support onboarding by providing guidance and support to new Coat Check + Crowd Management Representatives.

QUALIFICATIONS:

  • High school diploma or equivalent is required. Certification in retail, hospitality, tourism, or customer service would be valuable.
  • Minimum of 1 year of experience in a retail, hospitality, tourism, customer service, or sales role.
  • Exceptional customer service skills are essential, and the ability to uphold the ROM's customer service standards.
  • Excellent verbal communication skills in English. Proficiency in a second language, especially French, would be advantageous.
  • Demonstrated interpersonal skills, including the ability to effectively inform visitors and shoppers and represent the ROM's brand through retail sales.
  • Comfortable working in crowded environments and skilled at handling public inquiries and complaints tactfully and diplomatically.
  • Flexibility to work various shifts during the day and evening. The position requires availability for flexible hours, including evenings, holidays, and extended shifts during busy periods.

SALARY & TERMS OF EMPLOYMENT

START DATE: ASAP
STATUS: Part-time Contract
EMPLOYEE GROUP:OPSEU Local 543
SALARY/HOURLY RATE:$ 20.01
SCHEDULE:Up to 24
PROBATIONARY PERIOD:420 hours or six (6) months
LOCATION (onsite/hybrid): Toronto, ON

Diversity Statement
At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

Accessibility Statement
ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

#J-18808-Ljbffr

  • Full Time Retail Sales Representative Canada

    1 week ago

    Old Toronto, Canada Smith Sales Inc. Full time

    At our company, we grow people, brands, and businesses.We are hiring a self-motivated Retail Sales Representative toservice and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the confidence to influence key decision...

  • Full Time Retail Sales Representative Canada

    7 days ago

    Old Toronto, Canada Smith Sales Inc. Full time

    At our company, we grow people, brands, and businesses.We are hiring a self-motivated Retail Sales Representative toservice and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the confidence to influence key decision...

  • Sales Representative for Freedom Mobile Store

    3 weeks ago

    Toronto, Canada Myfone Plus Inc. Freedom Mobile Retail Dealer Store Full time

    Full time Positions ONLY, 6+ Locations Minimum 35 hours per week, available 7 days a week and holiday Long term position, not seasonal. **If you** - like to talk - like new cell phone and new wireless technology - love to help customer find exactly what they need and want - have retail sales experience - have excellent communication skills - like to grow...

  • Sales Representative for Freedom Mobile Store

    2 weeks ago

    Toronto, Canada Myfone Plus Inc. Freedom Mobile Retail Dealer Store Full time

    Full time Positions ONLY, 6+ Locations Minimum 35 hours per week, available 7 days a week and holiday Long term position, not seasonal. **If you** - like to talk - like new cell phone and new wireless technology - love to help customer find exactly what they need and want - have retail sales experience - have excellent communication skills - like to grow...

  • Sales Representative for Freedom Mobile Store

    2 weeks ago

    Toronto, Canada Myfone Plus Inc. Freedom Mobile Retail Dealer Store Full time

    Full time Positions ONLY, 6+ Locations Minimum 35 hours per week, available 7 days a week and holiday Long term position, not seasonal. **If you** - like to talk - like new cell phone and new wireless technology - love to help customer find exactly what they need and want - have retail sales experience - have excellent communication skills - like to grow...

  • Sales Representative for Freedom Mobile Store

    3 weeks ago

    Toronto, Canada Myfone Plus Inc. Freedom Mobile Retail Dealer Store Full time

    Full time Positions ONLY, 6+ Locations Minimum 35 hours per week, available 7 days a week and holiday Long term position, not seasonal. **If you** - like to talk - like new cell phone and new wireless technology - love to help customer find exactly what they need and want - have retail sales experience - have excellent communication skills - like to grow...

  • Retail Store Sales Representative

    3 days ago

    Toronto, Canada Royal Ontario Museum Full time

    Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as Retail Store Sales RepresentativePOSITION SUMMARY: As a Retail Store Sales Representative at ROM, you'll be a valuable part of...

  • Retail Store Sales Representative

    3 days ago

    Toronto, Ontario, Canada Royal Ontario Museum Full time

    Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as Retail Store Sales RepresentativePOSITION SUMMARY: As a Retail Store Sales Representative at ROM, you'll be a valuable part of...

  • Retail Sales Specialist Canada

    1 week ago

    Old Toronto, Canada Smith Sales Inc. Full time

    Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This full time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The...

  • Retail Sales Specialist Canada

    7 days ago

    Old Toronto, Canada Smith Sales Inc. Full time

    Our company has the perfect opportunity for a candidate that looks forward to new product releases by top brands. This full time Retail Sales Specialist job is a fantastic opportunity for an individual who can work effectively with store management to increase retail sales and execute client-driven merchandising that meet the client’s expectations. The...

  • Retail Store Sales Representative

    3 weeks ago

    Toronto, Canada Royal Ontario Museum Full time

    Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Then consider a career at ROM. ***: As a Retail Store Sales Representative at ROM, you'll be a valuable part of our team, ensuring the smooth operation of our store on a daily basis....

  • Retail Sales Representative

    1 week ago

    Old Toronto, Canada GAF Materials Corp. Full time

    Retail Sales Representative page is loaded Retail Sales Representative Apply locations SW Ontario, Canada Toronto, ON time type Full time posted on Posted Yesterday job requisition id 21330 Job Description: IntroductionAt GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under...

  • Retail Sales Representative

    7 days ago

    Old Toronto, Canada GAF Materials Corp. Full time

    Retail Sales Representative page is loaded Retail Sales Representative Apply locations SW Ontario, Canada Toronto, ON time type Full time posted on Posted Yesterday job requisition id 21330 Job Description: IntroductionAt GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under...

  • Retail Sales Representative

    3 weeks ago

    Toronto, Canada Acosta Full time

    **DESCRIPTION** **Salary: $37,000- $39,000 annually** We are currently recruiting for a results-oriented **Retail Representative** to represent our clients, in downtown Toronto region This Full-Time role offers you the unique opportunity to utilize your retail sales experience in a more strategic way through the development of direct sales, merchandising...

  • Retail Sales Representative

    6 days ago

    Toronto, Canada Advantage Solutions Full time

    Full Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a self-motivated Retail Sales Representative to service and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and...

  • Retail Sales Representative

    3 weeks ago

    Toronto, Canada Mascot Brewery Full time

    MASCOTBREWERYRETAIL SALES REPRESENTATIVE POSITIONOVERVIEW: We are seeking an enthusiastic and knowledgeable Retail Sales Representative to join our dynamic team. As aMascot Brewery Retail Sales Rep, youwill be responsible for promoting and selling our products to the retail channels. Your primary goal will be to build strong relationships with our existing...

  • Retail Sales Representative- York Region

    7 days ago

    Toronto, Canada National Brands Food Sales and Marketing Inc. Full time

    National Brands Food Sales & Marketing Inc. is a brokerage company with 25 years in the grocery industry. The role of Territory Sales Representative is extremely dynamic and offers a great opportunity to enter the food sales/grocery industry, or a flexible position for someone looking for a 2nd career. You will cover several product lines at various grocery...

  • Retail Sales Representatives Part Time

    3 weeks ago

    Toronto, Canada Impact Sales Full time

    **Job Description: Territory Sales Representative Downtown Toronto & Area** **Title**: Sales Representative - Part Time Must Live within Area+have own car to cover territory. 3 days Part time. **Job Objective**: Responsible for all merchandising and sales activities within the Toronto territory. Also promotes products, sells & secures orders when needed,...

  • Retail Sales Representative

    7 days ago

    Toronto, Canada Advantage Solutions Full time

    Full Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a self-motivated Retail Sales Representative to service and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the...

  • Retail Sales Representative

    7 days ago

    Toronto, Canada Advantage Solutions Full time

    Full Time Retail Sales Representative At our company, we grow people, brands, and businesses. We are hiring a self-motivated Retail Sales Representative to service and sell to retail accounts within an assigned territory, ensuring client standards are met and sales volumes are increased. The Retail Sales Representative possesses strong sales skills and the...