Records & Registration Associate

5 days ago

Niagara Falls ON, Canada University of Niagara Falls Canada Full time

Position Title:
Records and Registration Associate

Location:
Niagara Falls, Ontario, Canada (onsite)

Reports to :
Manager, Records And Registration

Purpose

The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative functions related to creating, securing, and maintaining accurate student records and course registration. The Records and Registration Associate is the primary resource for enquiries from students, staff and faculty on registration, grading, fee assessment, transcripts, deadlines, graduation processing and related university policies and procedures. This position also reviews and processes a variety of forms and documents while checking for correct application of procedures and accuracy. The Records and Registration Associate works with the Office of the Registrar’s staff to ensure new students are registered correctly in their programs and courses, and responds to student inquiries by phone, email, and in person. The Records and Registration Associate investigates student concerns and works with colleagues in cross-functional university departments to identify and facilitate resolutions. The Records and Registration Associate is familiar with all aspects of the Office of the Registrar’s policies and procedures to assist in delivering exceptional service to prospective and current University of Niagara Falls Canada students.

Specific Responsibilities

The Records and Registration Associate

  • Works within the Office of the Registrar to ensure exceptional delivery of services to students by being familiar with all functions including, but not limited to degree progression requirements, academic regulations, service request forms and fees, admission processes, transfer credit process, and appeal procedures.
  • Supports the efficient and effective processing of official documentation, ensuring accurate and timely maintenance of student academic records, and provides prompt, accurate and effective resolutions to student inquiries and concerns.
  • Ensure that student records are accurate, complete, and up to date.
  • Works closely with the Admissions Officers to provide information and advice to applicants and students.
  • Serves as liaison with Student Accounts and Student Services to review and process student requests for course and program withdrawal, specialized official letters and documents, official transcripts, and eligibility to register in courses.
  • Assists with the development and maintenance of admissions and records procedures to respond to student enquiries and to support processing when needed, and as assigned.
  • Develops, maintains, and produces reports and students information for the Registrar as requested.
  • Provide ongoing training and support to existing staff, as well as onboarding training to new Office of the Registrar staff. Compliance with record security and privacy legislation is imperative.

Skills And Qualifications

To be successful as a Records and Registration Associate, individuals must be committed to developing, maintaining and demonstrating the following:

  • Excellent organizational skills and ability to set priorities when encountering conflicting demands
  • Ability to interpret and apply University and government policies and regulations
  • Ability to exercise mature judgement, tact and discretion
  • Demonstrated accuracy-oriented approach to processes and documentation
  • Proven ethical and objective decision-making and problem-solving abilities
  • Excellent oral and written communication skills
  • Demonstrated ability to provide excellent client service when providing information and services to colleagues, students, and the public
  • Advanced information research skills
  • Intermediate level skills in the use of standard computer applications including word processing (Word), spreadsheets (Excel), and email.
  • Ability to work independently and within a team
  • Ability to work cooperatively with students, faculty and staff
  • Demonstrated ability to maintain confidentiality

Education And Experience

  • Minimum (2) two-year post-secondary credential in Business, International Business, International Relations, Office Administration, Information Technology, or a related discipline (equivalent combination of education and experience may be considered)
  • Minimum two (2) years’ experience working in administrative or clerical capacity within a culturally diverse and/or fast-paced global environment (Office of the Registrar experience preferred)
  • Excellent communication, organization skills and attention to detail;
  • Demonstrated self-starter with the ability to work with minimal supervision;
  • Basic training in office practices, customer service and communication;
  • Proficient in Microsoft applications;
    advanced Excel skills preferred;
  • Experience using student information systems and related software including but not limited to Banner, Colleague, PeopleSoft and SalesForce is considered an asset

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates.

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity and Inclusivity Statement

University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially welcomes applications from racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

University of Niagara Falls Canada recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.G., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

If you require any accommodations at any point during the application and hiring process, please contact jobs@unfc.ca.

  • Records & Registration Associate

    5 days ago

    Niagara Falls, ON, Canada University of Niagara Falls Canada Full time

    Position Title: Records and Registration Associate Location: Niagara Falls, Ontario, Canada (onsite) Reports to : Manager, Records And Registration Purpose The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized...

  • Records & Registration Associate

    2 days ago

    Niagara Falls, Canada University of Niagara Falls Canada Full time

    Position Title: Records and Registration AssociateLocation: Niagara Falls, Ontario, Canada (onsite)Reports to: Manager, Records And RegistrationPurposeThe Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative...

  • Records & Registration Associate

    2 months ago

    Niagara Falls, Canada University of Niagara Falls Canada Full time

    Position Title: Records and Registration AssociateLocation: Niagara Falls, Ontario, Canada (onsite)Reports to: Manager, Records And RegistrationPurposeThe Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative...

  • Records & Registration Associate

    2 months ago

    Niagara Falls, Canada University of Niagara Falls Canada Full time

    Position Title: Records and Registration AssociateLocation: Niagara Falls, Ontario, Canada (onsite)Reports to: Manager, Records And RegistrationPurposeThe Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative...

  • Records & Registration Associate

    2 months ago

    Niagara Falls, Canada University of Niagara Falls Canada Full time

    Position Title: Records and Registration Associate Location: Niagara Falls, Ontario, Canada (onsite) Reports to : Manager, Records And Registration Purpose The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative...

  • Records & Registration Associate

    7 months ago

    Niagara Falls, Canada University of Niagara Falls Canada Full time

    **Position Job Title**:Records & Registration Officer **Location**: Niagara Falls, Ontario, Canada **Reports To**:Registrar **Primary Purpose** **Responsibilities** The Records and Registration Associate - Works within the Office of the Registrar to ensure exceptional delivery of services to students by being familiar with all functions including, but...

  • Records and Registration Specialist

    3 days ago

    Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time

    At University of Niagara Falls Canada, we are seeking a highly skilled Records and Registration Specialist to join our team. In this role, you will be responsible for performing complex administrative functions related to student records and course registration.We offer a competitive salary of $60,000 per year, commensurate with experience, as well as a...

  • Office Administrative Associate

    5 days ago

    Niagara Falls, ON, Canada University of Niagara Falls Canada Full time

    The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative functions related to creating, securing, and maintaining accurate student records and course registration. The Records and Registration Associate is the...

  • Administrative Associate, Accounts

    5 days ago

    Niagara Falls, ON, Canada University of Niagara Falls Canada Full time

    The Records and Registration Associate is an Office of the Registrar team member, reporting directly to the Registrar, with specific responsibility for performing complex and specialized administrative functions related to creating, securing, and maintaining accurate student records and course registration. The Records and Registration Associate is the...

  • Administrative Coordinator for Academic Records

    2 days ago

    Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time

    The University of Niagara Falls Canada seeks a highly skilled and organized Administrative Associate to join our Office of the Registrar team. This role offers a unique opportunity to work in a fast-paced environment, providing exceptional service to students while ensuring accurate and timely maintenance of academic records.Job SummaryThis position is...

  • Department Manager F/H

    2 months ago

    Niagara Falls, Canada Walmart Canada Full time

    Position Summary The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...

  • Record Management Coordinator

    5 days ago

    Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time

    Job DescriptionThe University of Niagara Falls Canada is seeking a highly organized and detail-oriented Record Management Coordinator to join their Office of the Registrar team.About the RoleThis is an exciting opportunity for a motivated individual to contribute to the efficient management of student records and registration processes. As a Record...

  • Customer Service Team Lead

    4 weeks ago

    Niagara Falls, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Department Manager to lead our OMNI team in Niagara Falls, ON.About the RoleThis is a unique opportunity to join Walmart Canada as a Department Manager for our OMNI department. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example,...

  • Dairy Frozen Associate

    5 months ago

    Niagara Falls, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...

  • Dairy Frozen Associate

    1 week ago

    Niagara Falls, Canada Walmart Canada Full time

    Position Summary...Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you are...

  • Maintenance Associate

    3 weeks ago

    Niagara Falls, Canada Ramada Plaza Niagara Falls Full time

    The **Maintenance Associate** performs routine maintenance work on equipment, buildings and maintenance of grounds. It is imperative that great communication and cooperation ability exists between colleagues and other departments. **Maintenance associate duties and responsibilities include, but are not limited to**: - Maintains the condition of the...

  • Store Associate

    3 months ago

    Niagara Falls, Canada Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Maintenance Associate

    6 days ago

    Niagara Falls, Canada Wyndham Garden Niagara Falls Fallsview Full time

    **Job Summary** Maintenance Associates are responsible for repairing and maintaining the hotel's physical appearance in accordance with company standards for quality, cleanliness, guest satisfaction, and safety and security. **Responsibilities**: - Maintain hotel, pool, and surrounding area, performing minor and routine painting, plumbing, electrical...

  • Health & Wellness Manager

    6 months ago

    Niagara Falls, Canada Willoughby Manor Retirement Residence Full time

    **_“How do you live in the moment?”_** **Health and Wellness Manager **reports to the General Manager and is responsible for providing direction to the nursing team in regards to the overall day-to-day delivery of healthcare operations, ensuring that the healthcare services comply with the Retirement Homes Act (RHA) and other relevant...

  • Warehouse Associate

    6 months ago

    Niagara Falls, Canada Noble Corporation Full time

    Overview: **Start a rewarding career at our Niagara Falls Branch as Warehouse Associate! At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates!** **What We Offer You**: - Internal growth opportunities - Access to training and development programs - Comprehensive benefits package: - Medical & Dental...