Director of Sales

1 week ago

Halifax, Canada Moxy Halifax Nova Scotia Full time

Do you have the hustle and heart to lead a new hotel that’s as lively and daring as you are? Moxy Halifax Downtown is looking for a Director of Sales who’s ready to mix things up and bring a little extra swagger to the first Moxy in Canada. If you love to sell with a smile, create buzzworthy experiences, and keep the fun factor high, then we want you to join our crew. Let’s turn heads and hit those targets together—because at Moxy, it’s always a party with a purpose

Primary Objective of Position

Development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.

Essential Functions
  1. Solicit business within different market segments via tele-prospecting and outside sales calls.
  2. Maintain accounts with existing contacts to develop future business; develop and maintain relationships with key clients to produce group business, including room sales, F&B sales, and catering/banquet services.
  3. Attend networking events; maintain good relationships with officials and representatives of local community groups, companies, and trade organizations, and attend local and out-of-town meetings and conventions to generate sales for the hotel.
  4. Conduct site tours and client appointments.
  5. Maintain customer database via Salesforce (Delphi).
  6. Develop contracts and follow up with customers.
  7. Direct the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies.
  8. Develop and manage the departmental budget and monitor sales activities/performance to ensure sales meet or exceed established profit plans.
  9. Co-develop hotel-level tactical sales plans to support overall system-wide strategies and programs.
  10. Assist the General Manager in developing and updating the hotel-level business plan, including input on sales goals.
  11. Serve as interface on media-related inquiries and refer sensitive matters to the public relations director (and GM) if necessary.
  12. Regularly work files for past and potential groups to generate repeat business for the hotel.
  13. Attend sales/revenue and hotel staff meetings to facilitate good communication.
  14. Generate reports as required to measure business generated by the sales department.
  15. Take responsibility for the development and implementation of sales plans, monitoring effectiveness and introducing changes as necessary.
  16. Ensure all guests are treated efficiently and courteously, applying all Company standards.
  17. Work with accounting to maintain and minimize levels of account receivables.
  18. Coordinate activities with other hotel departments to enhance communication and guest satisfaction.
  19. Coordinate efforts with Rooms Division to achieve optimal levels of revenue while maintaining guest expectations.
  20. Develop promotional programs, point of sales materials, and sales blitzes.
  21. Report regularly to the GM on actual room numbers against budget and profit projections.
  22. Analyze variances and monitor the impact of initiatives and corrective actions.
  23. Follow all applicable Company Standard Operating Procedures.
Supportive FunctionsTeamwork Skills
  1. Be an enthusiastic, helpful, and positive member of the team.
  2. Be professional, responsible, and mature in conduct and behavior.
  3. Be understanding of, encouraging to, and friendly with all co-workers.
  4. Be self-motivated and use time wisely.
  5. Maintain open lines of communication with each department.
  6. Communicate pertinent information.
  7. Respond positively to new ideas.
  8. Openly accept critical/developmental feedback.
  9. Be available to work a flexible schedule, including weekends and holidays if needed.
  10. Maintain effective communication through meetings, log books, and bulletins.
  11. Be available to help other departments in emergency situations.
  12. Adhere to all work rules, procedures, and policies established by the company.
Safety and Security Skills
  1. Be knowledgeable of policies regarding emergency procedures and security concerns.
  2. Ensure protection of guests’ room numbers.
Education and Experience
  1. Post-secondary education preferred.
  2. Previous sales experience within the hospitality industry; Marriott or Hilton brand experience preferred.
  3. Knowledge of Salesforce or Delphi preferred.

Compensation will be competitive and commensurate with experience and qualifications.

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