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Build your career with ClaimsPro

3 months ago

Yellowknife, Canada SCM Insurance Services Full time

Company

ClaimsPro LP

Build your career with ClaimsPro - Junior Adjusters/Trainees, Full-Time (Yellowknife, NWT, Canada)

Why join ClaimsPro? We are proud of our people and it shows:

  • You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
  • You will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services;
  • Your claims load is driven by senior executives and business development staff from coast to coast;
  • You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
  • You will have excellent work-life balance;
  • Your continuous education fees are reimbursed to maintain your license;
  • Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance.

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

We are looking for a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level.

ClaimsPro is a technology-enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.

The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Performance Factors

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Desired Competencies

  • Be action/results oriented, with ability to take initiative;
  • Effective analytical skills including identification of cause and effect dynamics;
  • Have a high attention to detail and is service oriented;
  • Possess effective written communication skills;
  • Able to draw valid conclusions and effectively communicate them;
  • Team player who is also able to work autonomously;
  • Must be able to work with basic computer programs (MS Office Products are an asset);
  • Be well organized and able to prioritize.

Job Responsibilities

  • Handling, investigation and management of claims;
  • Review coverages, limitations, warranties, and requirements;
  • Ensure appropriate coverage is in place;
  • Follow guidelines and instructions;
  • Prepare documents and mandatory forms as required;
  • Manage a case load of claim matters in compliance with KPIs and SLAs;
  • Manage reserves, payments, and financials;
  • Provide a high level of customer service to all stakeholders;
  • Other duties as assigned.

Qualifications & Experience

  • Builder or construction experience is a definite asset;
  • Ability to obtain an adjuster's license;
  • Previously demonstrated ability to execute high attention to detail;
  • Demonstrated ability to manage changing priorities and proven organizational skills;
  • Demonstrated behaviors showing initiative and follow-up skills;
  • Demonstrated professionalism and work ethic;
  • Proven ability to contribute to and work well with a team environment;
  • All other computer applications – must have the aptitude and ability to learn as required;
  • Valid Driver’s license.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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