Senior Cloud Engineer

Time left to apply: End Date: November 16, 2024 (15 days left to apply)

Job requisition ID: R107479

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility, and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day
• A health care spending account
• A premium defined benefit pension plan
• Three personal days and two float days annually
• Three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• Career development opportunities
• A collaborative values-based team culture
• A wellness program
• A hybrid working model
• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Senior Cloud Engineer (AWS/DevOps) will be a member of the team responsible for supporting the Digital Excellence in Health cloud strategy and roadmap. Reporting to and working closely with the Team Lead or Manager, Platform and Cloud Operations, the Senior Cloud Engineer is responsible for delivering on established cloud strategies to support business objectives and provide high levels of expertise and knowledge in cloud migrations of on-premises applications as well as digital transformation.

The Senior Cloud Engineer (AWS/DevOps) will work closely with other IT infrastructure specialists, Lead and Principal Cloud Engineers, Enterprise Architects, and Security to design and integrate cloud and on-premises services, enabling stable, efficient, and secure operations in the cloud environment. This position will provide expertise and knowledge in infrastructure migration methodologies and techniques to migrate large scale enterprise applications and services.

The Senior Cloud Engineer (AWS/DevOps) plays a key role in the Cloud and Platform Operations team for all cloud-oriented initiatives, working with other team members to provide the stable operation, availability, and performance of Ontario Health's cloud-based services, mentoring and coaching others in systems support activities and troubleshooting. The Senior Cloud Engineer will coordinate and implement detailed technical implementations based on architected solutions.

Viewed as a subject matter expert in cloud technologies, implementation, and support, the Senior Cloud Engineer will execute and/or design solutions and prototypes for proof of concept and implement solutions in production. This includes keeping up-to-date on cloud technologies and tools, providing mentorship to other team members to strengthen cloud support, providing quality services, and developing and maintaining a disaster recovery plan in relation to cloud services and systems within the IT Teams (i.e. Infrastructure, Network, Security, and Application).

Here is what you will be doing:

• Ensures a consistent approach to executing work assignments in a timely and competent manner.
• Accountable for workload, tasks, initiatives, and service quality within assigned work and within direct scope of operations.
• Provides recommendations within direct scope of operations and within the Cloud and Platform Operations team.
• Recommends changes to products and services within direct scope of operations and within the Cloud and Platform Operations team.
• Shares best practices and provides coaching within their own team and other teams supporting cloud environments. Provides guidance and expertise to newer Cloud Engineers on best practices.
• Works closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture, and Security to ensure cloud services are implemented efficiently and securely.
• Collaborates with the product team to deliver solutions using modern DevSecOps tools and best practices and takes ownership of the build, release, and configuration management of applications.
• Works with a medium level of autonomy in setting objectives based on direction from a lead cloud engineer, principal cloud engineer, team lead, or management.
• Makes decisions where results have a major impact across the organization requiring sophisticated solutions and long-term correction.
• Works with the development team to expand/improve our CI/CD processes and environments.
• Automation, deployment, management, and maintenance of AWS cloud-based systems.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Establish, manage the creation, release, logging, monitoring, metrics, and configuration of production systems.
• Handles incidents, troubleshooting systems, performing root cause analysis of outages, and resolves problems across various application domains and platforms.
• Defines, automates, adheres, and validates disaster recovery, data manipulation, compliance, security controls, risk treatment, and change management policies.
• AWS specific tasks (EC2, S3, RDS, VPC, CloudFormation, AutoScaling, CodePipeline, CodeBuild, CodeDeploy, ECS/EKS, cost management, etc.)
• There may be requirements to participate in an on-call rotation for after-hours/weekend support.

Here is what you will need to be successful:

Education and Experience:

• Bachelor’s or Master’s degree in Information Technology, Computer-related discipline, or equivalent experience.
• 5 - 7 years of experience in System Support and Administration in Enterprise environment, working experience with AWS Cloud Services and supporting and managing Virtualization technologies, Container platforms, Storage Systems, Infrastructure monitoring and alerting technologies, high availability architecture in Azure/AWS Hybrid Cloud Technologies.
• Industry certifications in Virtualization, Azure & AWS, Networking Technologies are an asset.
• 3-5 years of experience with managing large Linux and VMware environments with an ability to automate ongoing management activities.
• Automation experience using orchestration tools (such as Terraform, AWS CloudFormation, Pulumi, AWS CDK) and configuration management tools (such as Ansible, AWS OpsWorks, Chef, Puppet).
• Experience with GIT version control, containerized environments (such as Docker, AWS Fargate, ECS, EKS) and serverless (AWS Lambda).

Knowledge and Skills:

• Problem-solving and analytical skills to ensure cloud services are implemented efficiently and securely; maintain efficient processes for application delivery; identify and recommend improvements; own the build, release, and configuration management of applications.
• Communication skills, both orally and in writing, to collaborate with product teams to deliver solutions; coach, guide and provide expertise to staff; create and maintain up to date internal and external operational documentation; communicate clearly within the team and with product groups regarding deployment, operational and support activities.
• Ability to code to automate system-level deployment using tools such as Terraform, AWS CloudFormation, Bicep.
• Ability to implement continuous code and infrastructure delivery using CI/CD tools such as AWS Code pipelines, etc.
• Ability to ensure efficient processes are used for the build, release, and configuration management of applications.
• Ability to deploy, automate, and manage hybrid cloud (Azure/AWS) based systems to ensure high availability, performance, scalability, and security.
• Ability to maintain in-depth knowledge of cloud technologies and tools for one provider.
• Ability to work closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture, and Security to ensure cloud services are implemented efficiently and securely.
• Ability to collaborate with the product team to deliver solutions using modern DevSecOps tools and best practices.
• Ability to make decisions where results have a major impact across the organization.

#OH-IND-DIG

Employment Type: Permanent Full time

Contract Length: N/A

Salary Band: Band 6

External Application Deadline Date: November 15, 2024

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact us and a member of the team will connect with you within 48 hours.