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Cloud Operations Specialist

3 months ago

Ottawa, Canada Fuel Industries Full time

Fuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in-house experts in the fields of animation, design, film and video production, sound design, music, and online programming.

What’s it like to work at Fuel?

For one thing, “research” regularly includes playing console games on a screen the size of Alaska. We’re one of the most advanced and innovative interactive studios in North America, developing online experiences and mobile marketing programs for some of the most respected brands in the world. In your first three months, you’ll touch more brands and gain more experience than you would working in a traditional agency for a year.

We’re casual. We’re fun. We’re family. And we promise you’ll never be bored.

Job Description

Fuel’s Cloud Operations Team is a full-service team that manages all our client web services infrastructure including initial setup, automated deployment, release management, client support, and 24x7 monitoring. As one of several Cloud Operations Specialists, you are an ever-vigilant watchdog that keeps a keen eye on Fuel’s client deployments.

Responsibilities
  • Support and maintain our cloud infrastructure on a 24x7x365 basis.
  • Prioritize operational deliverables with production teams.
  • Interface with development teams to communicate issues and recommend improvements in their respective applications.
  • Continuous monitoring of systems to ensure stability and reliability.
  • Incremental automation to streamline standard operating procedures.
  • Foster our policies and procedures in the areas of incident response and monitoring.
  • Coordinate technical resolution of major incidents.
  • Manage task assignments to ensure commitments are delivered on time.
Professional Skills
  • Exceptional interpersonal skills including teamwork, facilitation, and negotiation.
  • Excellent English written, verbal, and presentation skills.
  • Ability to understand business context and requirements.
  • Ability to hit the ground running and provide value immediately.
  • Willingness to work in a fast-paced environment.
  • Ability to learn quickly and adapt to changing priorities and requirements.
  • Effective at driving short-term actions that are consistent with long-term goals.
Qualifications
  • 4 or more years of hands-on system administrator experience (Windows Server and Linux) in an internet-focused production environment (IIS, SQL Server, .NET, Active Directory, LAMP).
  • Hands-on experience with scripting languages (PowerShell, bash).
  • Hands-on experience with cloud-computing stacks (AWS, Azure, RackSpace, etc).
  • Experience with virtualization platforms (VirtualBox, HyperV, VMWare).
  • Experience with system and network monitoring (Nagios, Zabbix, Microsoft SCM).
  • Thorough understanding of networking concepts and Internet protocols (TCP/IP, ssh, HTTP/HTTPS, UDP, switches, routers, iptables, firewalls, load balancers).
  • Experience with building and configuring physical servers is an asset.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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