Sr. Employee Relations Partner

2 weeks ago

Mississauga, Canada Creative Solutions Services, LLC Full time

Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It

As the Employee Relations Partner, this resource will be responsible for managing and facilitating positive employee relations within the organization. They will serve as a trusted advisor to management and employees, providing guidance, support, and resolution to workplace issues and conflict. The role is essential in promoting a fair, respectful, and productive work environment, enhancing employee morale, and ensuring compliance with employment law and company policies.

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Responsibilities:
  • Collaborate with HR Leadership and cross-functional teams to develop a comprehensive employee experience strategy aligned with organizational values and goals
  • Maintain processes developed to support business in employee relation matters and performance discipline identification
  • Conduct thorough investigations into employee relation issues, ensuring confidentiality
  • Provide guidance and counsel to managers and employees on employee relation issues, conflict resolution techniques, and performance management
  • Interpret and apply company policies and procedures to resolve employee relation issues and ensure compliance with applicable laws and regulations
  • Collaborate with HR Business Partners, Legal, and other departments as needed
  • Partner with managers to provide guidance and support on performance management processes, including coaching, feedback, and disciplinary actions
  • Assist in documenting performance issues, conducting performance improvement plans, and monitoring progress to ensure alignment with organizational goals and expectations
  • Collaborate on developmental improvements to employee relation and performance management processes and documentation
  • Plan and coordinate employee engagement programs and initiatives aimed at enhancing morale, motivation, and teamwork
  • Assist with Security Clearances
  • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company

Qualifications:
  • Minimum of 6 to 9+ years of experience in HR, employee engagement, organizational development or related field
  • Bachelor’s degree in Humans Resources, or related field
  • Strong understanding of employment law, regulations, and best practices related to employee relations and employee engagement principles
  • Strong interpersonal and communication skills, with the ability to build rapport, resolve conflicts, and collaborate effectively across all levels of the organization
  • Creative thinking and problem-solving abilities
  • Excellent written and verbal communication skills
  • Demonstrate ability to multi-task and meet deadlines
  • Solid proficiency in MS Office suite
  • Secret (Level II) clearance required, can be initiated upon hire
  • Bilingual in French, strongly preferred

Our benefits include:

  • Health Insurance (Medical, Dental, Vision)
  • Basic Life/AD&D
  • Employee Assistance Program
  • Paid Holidays
  • Paid Time Off
  • FSA/HSA Pre-Tax Benefits
  • Discounts
  • Life/Disability Plans
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