Senior Operations Manager

2 days ago

West Vancouver, Canada Amica Senior Lifestyles Full time

Job Summary:

The Community Operations Manager is a key member of the Amica Senior Lifestyles team, responsible for the day-to-day operation and oversight of several key areas within their community. This includes office management, concierge, payroll and benefits, housekeeping, billing and accounting. The ideal candidate will have a strong background in administrative tasks, with experience in hospitality or a related field. They will be responsible for advising, directing and participating in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.

Key Responsibilities:

  1. Administer payroll, accounts receivable, accounts payable
  2. Administer hiring and recruitment process including new hire paperwork
  3. Administer HR functions, including personnel files, training compliance and department minutes
  4. Complete general administrative work requirements as assigned
  5. Manage the concierge department, including formulating and maintaining schedules, providing training, support and coverage
  6. Manage the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.
  7. Perform regular audits of concierge/housekeeping team
  8. Participate in budget process as directed
  9. Support Marketing & sales where required
  10. Participate in corporate initiatives as requested
  11. Participate in weekend manager on duty rotation

Requirements:

  1. Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environment
  2. Post secondary education in hospitality, business management, or related field
  3. Experience with accounting/payroll systems
  4. Previous experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staff
  5. Ability to communicate fluently in English
  6. Proven ability to manage and lead others
  7. Exceptional business writing skills and a high level of proficiency working with computers including Microsoft Excel

What We Are Looking For:

  1. Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standards
  2. Customer service driven with a passion for working with seniors
  3. Ability to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring process
  4. Willingness to participate in corporate initiatives and weekend manager on duty rotation
  5. Strong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes Act
  6. Capable of basic troubleshooting of computer systems, including networking and office equipment
  7. Competent team-builder with coaching and conflict resolution skills

About Us:

At Amica Senior Lifestyles, we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

#J-18808-Ljbffr

  • Senior Operations Manager

    1 week ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Job Summary:The Community Operations Manager is a key member of the Amica Senior Lifestyles team, responsible for the day-to-day operation and oversight of several key areas within their community. This includes office management, concierge, payroll and benefits, housekeeping, billing and accounting. The ideal candidate will have a strong background in...

  • Adults Senior Operations Manager

    1 day ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    p>Job Summary:The Community Operations Manager is a key member of the Amica Senior Lifestyles team, responsible for the day-to-day operation and oversight of several key areas within their community. This includes office management, concierge, payroll and benefits, housekeeping, billing and accounting. The ideal candidate will have a strong background in...

  • Community Operations Manager

    2 weeks ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    Job Description: **_ COMMUNITY OPERATIONS MANAGER_** **_ Amica West Vancouver_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...

  • Regional Manager of Operations

    2 months ago

    West Vancouver, Canada Cogir Senior Living Canada Full time

    **Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and...

  • Senior Living Sales Manager

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Senior Living Sales ManagerAt Amica Senior Lifestyles, we are seeking a highly motivated and experienced Senior Living Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and increasing occupancy in our senior living communities.Key Responsibilities:Develop and implement sales and marketing...

  • Senior Living Sales Manager

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Senior Living Sales ManagerAt Amica Senior Lifestyles, we are seeking a highly motivated and experienced Senior Living Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and increasing occupancy in our senior living communities.Key Responsibilities:Develop and implement sales and marketing...

  • Senior Living Sales Manager

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Job Title: Community Relations DirectorAmica Senior Lifestyles is seeking a highly motivated and experienced Community Relations Director to join our team. As a key member of our sales and marketing team, you will be responsible for driving sales and occupancy growth in our senior living communities.Key Responsibilities:Develop and implement sales and...

  • Senior Living Sales Manager

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Job Title: Community Relations DirectorAmica Senior Lifestyles is seeking a highly motivated and experienced Community Relations Director to join our team. As a key member of our sales and marketing team, you will be responsible for driving sales and occupancy growth in our senior living communities.Key Responsibilities:Develop and implement sales and...

  • Facilities Manager

    2 days ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    **Job Description**: **_ FACILITIES MANAGER/MAINTENANCE COORDINATOR_** **_ Amica Lions Gate - West Vancouver_** **_ Salary Starting $56,000-$75,000 + Benefits_** Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent...

  • Senior Operations Manager

    2 weeks ago

    West Vancouver, British Columbia, Canada Amica Mature Lifestyles Inc. Full time

    Job Title: Senior Operations ManagerAmica Mature Lifestyles Inc. is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of our community, ensuring that all aspects of our operations run smoothly and efficiently.Key...

  • Senior Operations Manager

    2 weeks ago

    West Vancouver, British Columbia, Canada Amica Mature Lifestyles Inc. Full time

    Job Title: Senior Operations ManagerAmica Mature Lifestyles Inc. is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our operations team, you will be responsible for the day-to-day management of our community, ensuring that all aspects of our operations run smoothly and efficiently.Key...

  • Senior Living Sales Director

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Sales and Marketing Expert for Senior LivingAt Amica Senior Lifestyles, we are seeking a highly skilled Sales and Marketing Expert to join our team. As a Community Relations Director, you will be responsible for all sales, marketing, and promotional activities related to the awareness and lease of suites within our community.A Day in the Life:Develop and...

  • Senior Living Sales Director

    3 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Sales and Marketing Expert for Senior LivingAt Amica Senior Lifestyles, we are seeking a highly skilled Sales and Marketing Expert to join our team. As a Community Relations Director, you will be responsible for all sales, marketing, and promotional activities related to the awareness and lease of suites within our community.A Day in the Life:Develop and...

  • Senior Operations Manager

    1 week ago

    West Vancouver, British Columbia, Canada Persia Food Products Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Manager to join our team at Persia Food Products Inc. The ideal candidate will have a strong background in managing staff and assigning duties, as well as determining merchandise and services to be sold. Additionally, the successful candidate will have experience in developing and implementing...

  • Senior Healthcare Operations Manager

    3 days ago

    West Vancouver, British Columbia, Canada Green Pharm Med Inc Full time

    At Green Pharm Med Inc, we are seeking a highly skilled Senior Healthcare Operations Manager to lead our pharmacy department. As the head of daily operations, you will be responsible for overseeing the management of our pharmacy team, ensuring the smooth execution of daily tasks, and driving business growth through strategic planning and market research.Job...

  • Regional Manager of Operations

    5 months ago

    Vancouver, Canada Cogir Senior Living Canada Full time

    **Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and...

  • Maintenance Coordinator

    4 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Maintenance Coordinator RoleAt Amica Senior Lifestyles, we are seeking a skilled Maintenance Coordinator to join our team. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our senior living residences.Key Responsibilities:Manage all aspects of maintenance, including routine maintenance, repairs, and...

  • Maintenance Coordinator

    4 weeks ago

    West Vancouver, British Columbia, Canada Amica Senior Lifestyles Full time

    Maintenance Coordinator RoleAt Amica Senior Lifestyles, we are seeking a skilled Maintenance Coordinator to join our team. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our senior living residences.Key Responsibilities:Manage all aspects of maintenance, including routine maintenance, repairs, and...

  • Director - Full Time / À Temps Plein

    3 weeks ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    h3>SALES MANAGER, SENIOR LIVING (COMMUNITY RELATIONS DIRECTOR) Regular Full-Time At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...

  • Maintenance Coordinator

    1 month ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    MAINTENANCE COORDINATOR Amica Lions Gate - West Vancouver Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, we combine expert care with...