Senior Program Manager

2 weeks ago

Golden Horseshoe, Canada Livingston International Full time

We are seeking a highly experienced Sr. Program Manager to lead the successful deployment of a new Enterprise Resource Planning (ERP) system for a complex custom brokerage solution. You will be responsible for overseeing all aspects of the program, from planning and budgeting to execution and go-live. This is a critical role that demands a strong understanding of ERP systems, project management methodologies, and the ability to manage complex, multi-site deployments.

Responsibilities: (include but not limited to)

  1. Develop and manage a comprehensive program plan for the multi-site ERP deployment, including timelines, budgets, resource allocation, and risk mitigation strategies.
  2. Lead a cross-functional team of IT professionals, business stakeholders, and external consultants to ensure successful project execution.
  3. Manage all phases of the ERP implementation lifecycle, including system configuration, data migration, user training, and change management.
  4. Collaborate with operations teams to identify and address site-specific requirements and challenges.
  5. Ensure effective communication and stakeholder management across all teams and departments involved in the deployment.
  6. Monitor project progress, identify and resolve issues, and implement corrective actions as needed.
  7. Develop and implement comprehensive testing plans to ensure system functionality and data integrity.
  8. Manage the go-live process, ensuring a smooth transition to the new ERP system.
  9. Track and report on project metrics, including budget adherence, schedule milestones, and user adoption rates.

Qualifications:

  1. Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
  2. 15+ years of experience in IT project management, preferably with a focus on ERP implementations.
  3. Proven experience managing complex, multi-site projects; budget of < $5M.
  4. Strong understanding of project management methodologies (e.g., Agile, Waterfall).
  5. Excellent analytical and problem-solving skills.
  6. Strong communication, collaboration, and interpersonal skills.
  7. Preferred Experience with Custom Brokerage/Freight systems.
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