Clinical Leader, Project

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 48,000+ staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

TheRoyal Columbian Hospital (RCH) Redevelopmentis a multi-year, multi-phase project to increase the hospital's capacity, beds and services. If you are passionate about innovation, project and change management, we want you to bring your outstanding skills to our team.

RCH first opened in 1862, is a vital referral centre and regional centre of excellence for trauma, critical care, cardiac care, maternity, neonatal intensive care and neurosurgery. When the full redevelopment is complete, the people of British Columbia will have increased access to cardiac, trauma, mental health, maternity and NICU services and beds.

We are a diverse team composed of dedicated professionals who thrive in a collaborative culture. We support learning, customer service, communication and success.

Position Highlights

As the Clinical Leader, Project & Change Management, you will lead and manage the planning, procurement, evaluation, design, development, coordination and implementation of the change management strategic plan, project and change management initiatives for the RCH Redevelopment team. This role is responsible for project and change management coordination and implementation of strategic on-site projects and functions, leading process improvement, and supporting site /project priorities to facilitate the transition into new and/or renovated facilities.

Build on your education and experience as you:

• Provides strategic project and change management expertise to support the key strategic and operational priorities of the overall Redevelopment project
• Collaborates and consults with relevant stakeholders in order to assess and identify projects and change management needs for the designated area
• Acts as a strategic project/change management leader for assigned site-wide projects through the planning, development, integration, implementation, monitoring and reporting of the various project phases.
• Applies change management principles to develop engagement strategies and action plans to maximizesustained success beyond project completion.
• Provides coordination and project management for clinical departments and project work streams within a strategic change/change management and cultural change context
• Facilitates the development and promotes the effective use of standardized organizational project and change management processes, tools, educational material, and training and development initiatives
• Leads and oversees team members by coaching, mentoring, and providing skill development as well as performance management responsibilities for team members.

Are you motivated to join our team? We will be looking for you to have the following:

• Undergraduate degree in Health or Business Administration, Leadership, Organizational Development or related field,
• Seven (7) years recent, related project and change management experience, including experience involving complex, multi-disciplinary projects and a wide range of stakeholder groups;
• Certification in Project Management (PMP) and/or Change Management (PROCI) is a preferred asset
• An equivalent combination of education, training and experience may be acceptable

This regular full time role will be basedout of ourRCH Redevelopment Project Officeslocated inNew Westminster, BC.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

If this sounds like the ideal role for you, here are more reasons why we think you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are outstanding in their respective fields.
• Competitive salary package, including comprehensive health benefits coverage.

Are you passionate about setting direction focused on building an engaging environment that challenges others to achieve their goals? In a career with Fraser Health, you will be a part of a dedicated team of providers in a vibrant and fulfilling health care environment. We value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.

Take the next step and apply so that we can continue the conversation about this valuable position.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Clinical Leader, Project & Change Management works collaboratively with internal /external stakeholders/partners to facilitate operational priorities by providing strategic clinical project and change management leadership, expertise and support to the overall Redevelopment Project. Leads and manages the planning, procurement, evaluation, design, development, coordination and implementation of the change management strategic plan, project and change management initiatives as well as the commissioning and transitioning processes.

This role is responsible for project and change management coordination and implementation of strategic on-site projects and functions, leading process improvement, and supporting site/project priorities to facilitate the transition into new and/or renovated facilities. Develops and implements standard methodologies including project and change management tools (charters, project plans, risk management plans, communication plans) and improvement tools to achieve and sustain improved performance across the site.

Works in close collaboration with key departments/partners to develop and optimize functional space planning, ensures related services and programs for the designated departments are well defined, operationally feasible, appropriately resourced, coordinated and implemented. Builds alliances with leaders within cross-functional areas, including but not limited to quality, equipment planning, operations, and information technology related to the designated areas(s). Provides leadership and HR operational management to assigned staff including budget management for the department/area.

1. Provides strategic project and change management expertise and leads the planning, development, coordination and implementation of the change management strategic plan, projects and change management initiatives to support the key strategic and operational priorities of the overall Redevelopment project.
2. Assesses the clinical requirements of the user groups by reviewing appropriate clinical benchmarks, research and best practice to ensure identified/requested needs are appropriate and includes integration with appropriate clinical support services. Assists the user groups and other team members by providing clinical advice and information to facilitate consensus and problem resolution; reviews user specifications to ensure products and systems meet identified/requested clinical and clinical support needs.
3. Acts as a strategic project/change management leader for assigned site-wide projects through the planning, development, integration, implementation, monitoring and reporting of the various project phases.
4. Applies change management principles to develop engagement strategies and action plans to maximize sustained success beyond project completion.
5. In partnership with clinical and work stream leads, provides coordination and project management for clinical departments and project work streams within a strategic change/change management and cultural change context. Ensures projects align with corporate/major project strategies, are integrated across impacted departments and promote a common goal.
6. Functions as a key resource for the operational and clinical teams to ensure that an optimal structure and design are in place to achieve desired outcomes.
7. Executes project plans according to project methodologies; ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as required to ensure successful implementation.
8. Establishes detailed project charter, plans and objectives to outline timelines and project deliverables.
9. Works collaboratively to provide strategic support to project and operations leaders on complex multi-stakeholder, multi-disciplinary project and change initiatives.
10. Facilitates the development and promotes the effective use of standardized organizational project and change management processes, tools, educational material, and training and development initiatives. Provides teaching and coaching of project and change management courses and tools.
11. Provides team leadership, supervisory guidance and direction to assigned staff; including consistent and effective day to day management of the project and team.
12. Oversees the development and implementation of work plans of team members; provides guidance and direction of project activities; leads coaching, mentoring, skill development, and performance management including responsibility for hiring, termination, and discipline management.
13. Identifies leveraging opportunities between projects; formulates and develops recommendations regarding project scope and related changes required to facilitate/ensure successful outcomes.
14. Develops and implements effective processes to assess project risks, recommends risk mitigation strategies and monitors risk throughout the project lifecycle. Tracks project progress according to project plans and identified metrics on an ongoing basis.

Education and Experience

Masters degree (or equivalent undergraduate degree plus related experience) in a clinical health science discipline, plus seven (7) years clinical project & change management planning experience in complex, multi-disciplinary projects involving a wide range of stakeholder/partner groups; or an equivalent combination of education, training and experience.

Certification in Project Management (PMP) and/or Change Management (PROCI) is a preferred asset.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• A detailed understanding of strategic planning and program/service/department operational plans goals, objectives, strategies and priorities.

• Comprehensive knowledge of health care delivery systems.

• In-depth knowledge of organizational change management methodologies, tools and approaches.

• Extensive knowledge of project management principles, practices, methods, standards, tools and techniques.

• Practical knowledge of and ability to use a variety of office automation software such as Microsoft Office (Word, Excel, PowerPoint, Project and Access).

• Practical knowledge of and ability to implement automated Project Management tools.

• Results oriented with the ability to execute strategy across large complex organizations.

• Demonstrated ability to bring together and lead diverse groups in a collaborative manner.

• Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of the organization.

• Effective facilitation skills and the ability to motivate and influence leaders.

• Advanced skills in critical thinking, complex problem solving, planning, project management, change management and group processes.

• General knowledge of current health care issues and trends.

• Demonstrated ability to develop and oversee project communications strategies.

• Demonstrated ability to work independently and in collaboration with others.

• Demonstrated ability to develop and maintain effective working relationships with internal and external stakeholders.

• Demonstrated ability to lead and manage staff.

• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities and deadlines.

• Demonstrated ability to organize, prioritize and achieve work-life balance.

• Physical ability to perform the duties of the position.