Lead National Portfolio Specialist

3 weeks ago

Calgary, Canada The Co-operators Full time
Description :

Company: CGIC
Department: Commercial
Employment Type: Permanent Full-time
Work Model: Hybrid
Language: This roles operates in English. Bilingualism in English and French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Lead National Portfolio Specialist plays a critical role in positively affecting individual portfolio results through responsible leadership and technical direction. Utilizes data analytics methods in decision making with respect to product wordings, guidelines, endorsements, pricing and case referrals. Works closely with the Product Specialist on portfolio wordings, reinsurance practices, and auditing of underwriting guidelines. Provides directional leadership on case referrals as required to determine positive recommendations.

How you will create impact:

Enhancing efficiency and portfolio performance utilizing data analytics and optimization.

Continuously acquiring and enhancing knowledge to ensure the delivery of competitive client centric business solutions by maintaining high quality market intelligence.

Leads the development and formulation of business rules, underwriting guidelines, appetite, and philosophy for the Commercial portfolio.

Represent the Commercial product portfolio as a Subject matter expert on Product training initiatives for Distribution and Underwriting

Active analysis for assigned portfolio with accountability for recommendations to identify opportunities for growth and profitability improvement. Responsible to develop and implement actions to support those recommendations.

Works collaboratively with all stakeholders to develop client focused solutions for needs that cross-product lines.

Effectively manages and prioritizes multiple business initiatives, projects and adhoc analysis with key stakeholders. Provides leadership and direction for projects that impact the portfolio.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.

You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.

You have strong communication skills to clearly convey messages and explore diverse points of view.

You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:
  • You have a minimum of 5 years of progressive experience in Product environment.
  • You have a post-secondary education in Business, Commerce, Mathematics, Data Analytics or any other relevant field.
  • Holding the Chartered Insurance Professional (CIP) designation is required. Holding the FCIP is an asset.
  • Having good understanding of the commercial product coverages, pricing, exposure identification and external/internal factors that impact it is an asset.
  • Having thorough knowledge of policy wordings, endorsements, rate manuals, Insurance Acts/legislation (Common Law and Civic Code of Quebec) and tools and systems is an asset.
  • This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.
What you need to know:
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community.
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