Senior Business Systems Analyst with Client Onboarding experience to support Commercial Banking[...]
7 days ago
Senior Business Systems Analyst with Client Onboarding experience to support Commercial Banking to optimize the use of their technology platforms (such as Salesforce) with one of our major banking clients - 34296
Location Address: Toronto - in office 1 day
Contract Duration: 6 months + strong possibility for renewal
Scheduled Hours: 37.5 Hours Per Week
Story Behind the Need:
- Business Group: Commercial Banking Engineering oversees changes/implementations to commercial client programs.
- Project: The Business Banking Technology team is seeking a tenured Business System Analyst with Client Onboarding experience who will be responsible primarily to support Commercial Banking to optimize the use of their technology platforms, along with complementary applications that are integrated such as Salesforce (SF).
Candidate Requirements/Must-Have skills:
- 8+ years of previous Business Systems Analyst experience, experience in a FI setting preferred
- Experience with Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.) Financial Services Cloud (e.g., user setup and management, page layout configuration, etc.
- Experience with Client Onboarding
- 3+ Experience with planning/analysis of business requirements for system changes and enhancement
- Experience dealing with end-users
Typical Day in Role:
- Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
- Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
- Maintains user confidence and protects operations by keeping information confidential.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- You will be directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team
- You will create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance
- You ensure availability of the Salesforce platform, resolve application issues & best practice
- You have built/configured out-of-the-box features/functionality leveraging the full capabilities of the Salesforce platform
Education
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
- One round panel interview – 30 minutes
- Possibility for a second round – 30 minutes
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